16SN0717
CASE NUMBER: 16SN0717
APPLICANT: Alton Lee Proctor, Jr. and John Willoughby Spence
CHESTERFIELD COUNTY, VIRGINIA
STAFF’S ANALYSIS Magisterial District: DALE
4616 Whitestone Dr.
AND
RECOMMENDATION
Board of Supervisors (BOS)
Public Hearing Date:
OCTOBER 26, 2016
BOS Time Remaining:
365 DAYS
Applicant’s Contact:
ALTON LEE PROCTOR, JR.
(804-426-2647)
JOHN WILLOUGHBY SPENCE
(804-938-2647)
Planning Department Case Manager:
DARLA ORR (804-717-6533)
APPLICANTS’ REQUEST
Conditional use to permit a business (tourist home) incidental to a dwelling in a Residential (R-7)
District.
A tourist home is currently being operated on the request property without the requisite
conditional use approval. Conditional use approval is requested to permit the use in compliance
with the Zoning Ordinance.
Notes:
A. Conditions may be imposed or the property owner may proffer conditions.
B. Proffered Conditions and exhibits are located in Attachments 1 – 3.
RECOMMENDATIONS
RECOMMEND DENIAL
Citizens purchased property in the area expecting to live in a
single family residential neighborhood
Use would negatively impact the use and enjoyment of area
PLANNING
propertiesfor single family residential uses as permitted by the
COMMISSION
R-7 zoning
(9/20/2016)
Likely no conditions that would make use acceptable to
neighbors
Providing a FIRST CHOICE community through excellence in public service
RECOMMENDATIONS (Continued)
RECOMMEND DENIAL
The proposed tourist home would introduce commercial
transient occupancy into a residential neighborhood zoned and
developed for single family use.
While the proposal limits the number of bedrooms used for
STAFF
lodgers, approval would permit more than one (1) family to
occupy a single family residence at any given time.
Given the size and location of the property, there are likely no
conditions that would fully mitigate the impact of the
proposed tourist home on neighboring residents and
properties
SUMMARY OF IDENTIFIED ISSUES
Department Issue
Use introduces commercial transient occupancy into a single
family residential neighborhood
Approval would permit multiple families to occupy a single family
PLANNING
residence at any given time
Likely no conditions that would fully mitigate impact of proposed
use on neighboring residents and residential area
FIRE -
CDOT -
VDOT -
UTILITIES-
ENVIRONMENTAL
-
ENGINEERING
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9425
-
691
-
Tax ID 780
0835
-
691
-
79
Tax ID 7
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Map 2: Comprehensive Plan
Classification: SUBURBAN RESIDENTIAL II
The designation suggests the property is appropriate for residential use of 2 to 4 dwellings per acre.
Map 3: Surrounding Land Uses & Development
Single family
residential use
within Garland
Heights and
Melody Rd
Meadowbrook
West
subdivisions
Whitestone Dr
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PLANNING
Staff Contact: Darla Orr (804-717-6533) orrd@chesterfield.gov
ZONING VIOLATIONS
In November 2015 and in March 2016, staff issued Notices of Violation to John Spence, the property
owner, for operating a business (tourist home) incidental to his dwelling without the requisite zoning
approval. In February 2016 the property listing was removed from the marketer’s website (Airbnb);
however, the property was re-listed in March 2016prompting staff to issue the second Notice of
Violation. In April 2016, the applicants filed this conditional use request and they are currently
operating the business without the requisite zoning approval pending the outcome of this case.
PROPOSAL
The applicants stated they have operated a tourist home incidental to the dwelling for nearly four
(4) years without the requisite conditional use approval. The Zoning Ordinance requires approval
of a conditional use to permit a business to operate incidental to a dwelling in a Residential (R-7)
District.
The applicants have indicated that they market and book commercial transient occupancy for
two (2) rooms in their home through the Airbnb website. Airbnb’s website indicates their
company was founded in 2008 and that they are a “trusted community marketplace for people to
list, discover, and book unique accommodations around the world – online or from a mobile
phone or tablet”. Through the Airbnb website, the applicants are offering a portion of the
dwelling for temporary lodging (ranging from one (1) night to extended stays) for compensation.
The applicants have offered proffered conditions in an attempt to address the impact of the
business on the surrounding residential area:
General Overview
Requirements Details
Conditional use issued to the applicants only; not transferrable
Non-Transferrable
Proffered Condition 1
2 years from the date of approval
Time Limitation
Proffered Condition 2
Tourist home business provided:
Use is incidental to dwelling
Dwelling is occupied as applicants’ primary residence
Does not include offering meals or alcoholic beverages for lodgers
Use
(Note: This is not intended to prohibit lodgers from preparing food or
consuming alcoholic beverages. The condition confirms these services
will not be part of the applicants’ business operation.)
Does not permit operation of a special events business
Proffered Condition 3
Compliance with Business operation must comply with all federal, state and local laws
Law Proffered Condition 4
Other than accommodations for handicapped persons, no new exterior
Expansion of Use
construction, additions or alterations permitted to accommodate use
Proffered Condition 6
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General Overview (Continued)
Requirements Details
No more than 2 bedrooms shall be occupied by lodgers and entire
dwelling cannot be rented to lodgers
Bedrooms located in portion of dwelling closest to Melody Road
A maximum of 4 lodgersshall be permitted at any one time with
maximum of 85 total lodgers annually
Bedrooms and
Applicants required to maintain a written log of all occupancies
Occupancy
Lodger check-in between 4 p.m. and 10 p.m., except in emergencies
Pet/animal boarding not permitted
Smoke detectors maintained in each bedroom
Require applicants to be on-site during times when the dwelling is
occupied by lodgers
Proffered Condition 5 and Exhibit A
No signs shall be permitted to identify the use
Signage
Proffered Condition 7
Onsite parking required for four (4) lodger vehicles and one (1) for each of the
Parking
applicants’ vehicles
Proffered Condition 8
Facilities for active outdoor activities not permitted; passive activities
Outdoor
permitted until 11 p.m. daily
Activities and
Setbacks for outdoor patio area
Supplemental
Vegetation to be supplemented along northern and western property
Landscaping
boundaries
Proffered Condition 9
LAND USE AND IMPACTS ON RESIDENTIAL AREA
Staff cannot support the request. The proposed business, while incidental to the dwelling, conflicts
with the residential use suggested by the Plan. The request proposes to introduce a commercial use
providing overnight accommodations for transient occupancy into an area of existing and
anticipated single family residential use. Even with a limited number of bedrooms being offered
for lodgers, approval would permit more than one family occupying a single family residence at
any given time.
Given the size and location of the request property, there are likely no conditions that would fully
mitigate the impact of this use on the use and enjoyment of properties in the immediate vicinity for
single family residential purposes. The applicants have proffered conditions, noted in the ‘General
Overview Chart’ on the previous page and above, to address issues such as signage, meal and
beverage provision, outdoor activities, parking, numbers of lodgers permitted, and numbers and
locations of rooms available for occupancy.
ENFORCEMENT
It should be noted that many of the proposed proffered conditions, as well as other items identified
that a business plan may include, are relative to uses/activities internal to the dwelling and will be
difficult for staff to monitor and enforce.
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PUBLIC FACILITIES
FIRE SERVICE
Staff Contact: Anthony Batten (804-717-6167) battena@chesterfield.gov
This request will have a minimal impact on Fire and EMS.
Nearby Fire and Emergency Medical Service (EMS) Facilities
Fire Station The Dale Fire Station, Company Number 11
EMS Facility The Dale Fire Station, Company Number 11
COUNTY DEPARTMENT OF TRANSPORTATION
Staff Contact: Jim Banks (804-748-1037) banksj@chesterfield.gov
The Comprehensive Plan, which includes the Thoroughfare Plan, identifies county-wide
transportation needs that are expected to mitigate traffic impacts of future growth. The
anticipated traffic impact of the proposal has been evaluated and it is anticipated to be minimal.
VIRGINIA DEPARTMENT OF TRANSPORTATION
Staff Contact: Brian Lokker (804-674-2384) brian.lokker@vdot.virginia.gov
To date, no comments have been received by VDOT.
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WATER AND WASTEWATER SYSTEMS
Staff Contact: Jamie Bland (804-751-4439)blandj@chesterfield.gov
The proposal’s impacts on the County’s utility system aredetailed in the chart below:
Water and Wastewater Systems
Currently Size of Existing Line Connection Required by County Code?
Serviced?
Water Yes 8” Yes
Wastewater Yes 8” Yes
The proposed use will not adversely impact the public water and wastewater systesms.
ENVIRONMENTAL
Drainage, Erosion and Water Quality
Staff Contact: Rebeccah Ward (804-748-1028) wardr@chesterfield.gov
Environmental Engineering has no comment on this request.
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CASE HISTORY
Applicant Submittals
4/25/2016 Application submitted
8/31 and Proffered conditions were submitted.
9/1/2016
Community Meetings
7/11/2016 Issues Discussed:
Applicants business plan and integrity
Background checks performed on lodgers through the Airbnb company
Marketing through the Airbnb website and experiences of previous
lodgers at the request property and others who have used Airbnb to
secure lodging
Taxing of the business
Impacts of use on single family neighborhood
Safety concerns with transients in neighborhood
Introducing commercial use in residential area
Difficulty in monitoring and rule enforcement for use
Impact on home re-sales and property values
Options to advise neighbors that lodgers are present on property
Noise, parking and traffic impacts
8/17/2016 Issues Discussed:
Background checks performed on lodgers through the Airbnb company
and applicants’ business plan
Taxing of the business and compliance with other applicable laws
Impacts of use on single family neighborhood and residents’ quality of
life/property use
Consideration of separation between these businesses if permitted in
residential areas
Safety concerns with transients in neighborhood and alcohol
consumption
Hours of operation and health inspections
Introducing commercial use in residential area and size of lots within the
neighborhood
Difficulty in monitoring and rule enforcement for use
Impact on home re-sales and property values
Options to advise neighbors that lodgers are present on property
Parking, traffic and impacts on school bus stops
Noise impacts
Approval could set precedent for other commercial uses
Experiences of previous lodger at the request property and others who
have used Airbnb to secure lodging
Meadowbrook neighborhood important to vitality of this area of the
County
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Planning Commission Meeting
9/20/2016
Citizens Comments
In Support:
Airbnb company conducts criminal background checks on lodgers; use of
web-based booking offers affordable and safe lodging options
Applicants deemed as“super hosts” due to positive reviews Airbnb has
received from their lodgers (Approximately 150 guests over the last 4
years)
Applicants maintain property to keep business viable
Property values not affected by use; home recently sold in area at asking
price
Neighbors unaware of use prior to zoning complaint; no incidents
reported at request property
Have used Airbnb site to book lodging in many locations; enjoyed stay(s)
at applicants’ home; users consider Airbnb new travel experience
Use will help bring new people to area; tourist home in Bon Air has been
successful
Lodgers bring additional revenue to areasupporting local businesses
Additional people in neighborhood should not be a concern; parents
accompany children to bus stop
Government should not regulate who is permitted in someone’s home
Applicants don’t sell food; unlike hotel because people cannot walk up to
home and book a room
Applicants and Airbnb company have insurance
In Opposition:
Petition in opposition provided with over 300 signatures
Safety concerns for familiesdue to transients in neighborhood
Approval would permit a motel in single family residential neighborhood;
area is not a business district; for families, not strangers
Property too close to school
Applicants have no accountability for lodgers
Use does not meet Zoning Ordinance criteria for conditional use approval
Applicants have ignored local laws; tourist homes exist in county,
including applicant’s tourist home, that are unlicensed, unregulated and
operating without zoning approval
Purchased property in single family residential area, not expecting motel
or multi-family use next door
Airbnb does not guarantee the background checks they perform
according to their website
Hotels have trained security to handle emergencies; tourist homes do not
Vitality of Meadowbrook area important to the County; use would
change character of area
Young families are moving back into area; permitting use could
jeopardize reinvestment in neighborhood and county investment in area
schools
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Planning Commission Meeting (Continued)
Citizens Comments(Continued)
In Opposition (Continued):
Tourist homes have quick turn-over in occupants, not the same as
roommates/families sharing a home
Tourist homes impact hotel industry which will negatively affect the area
economy
Selling price of home recently sold not reduced, but seller had to pay
additional fees to complete sale; property values will be affected by use
Applicants told neighbors extra cars at their house were from guests who
attended parties there; kept business use hidden
If approved no way to control operation
Zoning Ordinance has regulations to separate different types of uses to
ensure businesses are not located within single family residential
neighborhoods
Laws need to catch up with cyber businesses
Commission Discussion
Concern was expressed that the applicants have been cited twice for
violation of operating the tourist home without zoning approval
Mr. Sloan stated that the decision of the Commission was relative to land
use, not a debate over the pros and cons of Airbnb. He expressed
concern that people in the R-7 neighborhood expect to live in a
residential neighborhood without anticipating a tourist home business.
He also expressed concern that background checks through Airbnb
require legal name of person booking, not others in the lodging party.
Mr. Jackson noted the applicants purchased property is in a single family
residential subdivision. He noted that Zoning Ordinance guidelines for
granting a conditional use states that consideration should be given to
the impact a use may have on the use and enjoyment of neighboring
properties which permit single family residential use. He added that
tourist homes have been a regulated use in the county for decades and
that there were likely no conditions that would make the use acceptable
to neighbors.
Recommendation – DENIAL
Motion: Jackson Second: Sloan
AYES: Wallin, Sloan, Freye, Jackson and Jones
The Board of Supervisors on Wednesday, October 26, 2016, beginning at 6:30 p.m., will
consider this request.
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ATTACHMENT 1
PROFFERED CONDITIONS
1. Non-Transferable Ownership: This Conditional Use shall be granted to and for John
Willoughby Spence and Alton Lee Proctor, Jr., exclusively, and shall not be transferable or
run with the land. (P)
2. Time Limitation: This Conditional Use shall be granted for a period not to exceed two (2)
years from date of approval. (P)
3. Uses. This Conditional Use shall be limited to the operation of a business (tourist home)
incidental to the dwelling provided such dwelling is occupied by the applicants as their
primary residence. This business shall not include offering meals or alcoholic beverages
for lodgers and shall not permit operation of a special events business for lodgers or
others. (P)
4. Compliance with Laws: The tourist home business shall be operated in compliance with
all applicable federal, state and local laws. (P)
5. Bedrooms and Occupancy: The maximum area for the use and occupancy shall be as
follows:
a.Bedrooms: No more than two (2) bedrooms shall be occupied by lodgers of the
tourist home. The two (2) bedrooms available for occupancy by lodgers are those
identified in Exhibit A, dated August 31, 2016.
b. Except as may be required in emergency situations, lodger check-in shall be
between the hours of 4 p.m. and 10 p.m.
c. Pet/animal boarding shall not be permitted.
d.A working smoke detector shall be provided and maintained in each bedroom.
e. Occupancy: Occupancy shall be limited to a maximum of four (4) lodgers at any
one (1) time. Occupancy shall be limited to a maximum of eighty-five (85) total
lodgers in any calendar year. The applicants shall maintain a written log of all
occupancies which shall include all lodgers’ names, dates and durations of
occupancies and total lodging fees collected. Such written log shall be made
available to the County upon request.
f. Area and Supervision: The applicants shall not permit the entire home to be
rented by lodgers and shall be on-site during times when the dwelling is occupied
by lodgers to supervise guests and manage operations. (P)
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6. Expansion of Use: Other than normal maintenance and cosmetic enhancements, there
shall be no exterior additions or alterations to existing structures, nor any new
construction, to accommodate this use. This does not restrict the Owners from providing
necessary accommodations for the handicapped such as ramps. (P)
7. Signage: No signs shall be permitted to identify the tourist home business. (P)
8. Parking Spaces: In addition to one (1) parking space for each of the applicant’s vehicles, a
minimum of four (4) parking spaces, which shall be at a minimum graveled, shall be
provided in the area identified on Exhibit A for the tourist home business. Parking for the
use shall not be permitted on any street. Within thirty (30) days of the approval of this
request, a plan depicting the graveled parking area shall be submitted to the Planning
Department for review and approval. Upon approval, the applicants shall have thirty (30)
days to construct such parking in accordance with the approval plan. (P)
9. Outdoor Areas/Activities and Landscaping: Minimum setbacks and landscaping shall be
provided to separate and screen outdoor spaces from adjacent properties.
a. No active outdoor recreational facilities (such as, but not limited to, a pool, hot-
tub, outdoor games such as corn-hole and courts) shall be provided to facilitate
outdoor play by lodgers. This does not prevent passive outdoor activities such as
grilling or gathering on an outdoor patio or deck provided such outdoor patio or
deck shall be located no closer than seventeen (17) feet to the closest property
boundary with Tax IDs 799-691-9425 and 780-691-0835.
b. Outdoor activities shall not occur after 11 p.m.
c. A row of evergreen trees shall be planted and maintained in the areas shown on
Exhibit B, dated September 19, 2016” as “Landscaping Areas”. A landscaping plan
shall be submitted to the Planning Department for review and approval within
thirty (30) days of the approval of this request. These plantings shall be:
i. A minimum of thirty-six (36) inches tall at time of planting;
ii.Planted ten (10) feet on center;
iii. Installed within ninety (90) days from the approval date of this request. (P)
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ATTACHMENT 2
EXHIBIT A
August 31, 2016
2
bedrooms permitted
nly
for lodger occupancy
Location of the o
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ATTACHMENT 3
EXHIBIT B
September , 2016
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