10-25-2006 Packet
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CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 1
Meeting Date: October 25, 2006
Item Number: 2.
Subiect:
County Administrator's Comments
County Administrator1s Comments:
County Administrator:
~
Board Action Reauested:
Summarvof Information:
The Board of Supervisors established the Chesterfield Access Transportation
Program in November 2004. This local transportation program provides non-
emergency transportation to low-income, elderly, and/or disabled customers
who reside in the County but need transportation services within the County
or the Metropolitan areas of Richmond, Petersburg, Hopewell and Colonial
Heights.
The program has been extremely successful and continues to grow. After
almost two years in operation, Ms. Rebecca Dickson will present information
on program ridership and other program trends.
Preparer: Rebecca T. Dickson
Title: Deputv County Administrator
Attachments:
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CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 1
Meeting Date: October 25,2006
Item Number: 8.A.
Subiect:
Nomination/Appointment to the Petersburg Area Regional Tourism Corporation
County Administrator1s Comments:
County Administrator:
~
Board Action Reauested:
Nominate/appoint Ms. Marilyn Cole, Assistant County Administrator to serve on
the Petersburg Area Regional Tourism Corporation.
Summarvof Information:
The Petersburg Regional Tourism Corporation is to develop and implement a
regional tourism marketing initiative that will result in increased tourism
visitation and spending. In addition, the corporation will assist member
localities in strategic product development planning.
It is requested that Ms. Marilyn Cole, Assistant County Administrator be
appointed to the Petersburg Area Regional Tourism Corporation for the balance
of a three-year term that covers July 1, 2006 and ends June 30, 2009.
Under the existing Rules of Procedure, appointments to boards and committees
are nominated at one meeting and appointed at the subsequent meeting unless
the Rules of Procedure are suspended by a unanimous vote of the Board members
present. Nominees are voted on in the order in which they are nominated.
Preparer:
Rebecca T. Dickson
Title: Deputv County Administrator
Attachments:
.NO
DYes
1#
0000::'2
CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 2
Meeting Date: October 25, 2006
Item Number: 8.8.1.
Subiect:
Award Construction Contract to Commercial Concrete Solution, LLC and Transfer
of Funds for Quail Oaks/Kingsdale Road Drainage Improvements
County Administrator's Comments: iZ~b1J A--~o J'-~
County Administrator: ~
Board Action Reauested:
The Board of Supervisors is requested to award a $195,029.30 construction
contract for the Quail Oaks/Kingsdale Road Drainage Project to Commercial
Concrete Solution, LLC, transfer $86,896.00 from the miscellaneous drainage
account, transfer $42,073 from various completed projects and transfer
$75,000 from the pocoshock Stream Restoration into the Quail Oaks/Kingsdale
Road drainage account, and authorize the county administrator to execute the
necessary documents.
Summary of Information:
The project was originally bid in the summer of 2005 with one bidder. The
bid was 212% above the estimate. An independent estimate was performed and
the low bidder was still 152% above the independent estimate; therefore, the
bid was rejected. The project was re-bid in late August, 2006, and the bid
opening was held on Tuesday, September 26, 2006 with six firms submitting
bids. The low bid was $195,029.30 and was submitted by Commercial Concrete
Solutions, LLC and is only 11% above the original estimate in 2005 and is 75%
below the independent estimate. The additional funding will be obtained from
closing several projects that have been completed, transferring funds from
projects where citizens have not agreed to donate the easements, and re-
allocating the FY07 funds.
District:
Bermuda
Preparer: Richard M. McElfish
Title: Director. Environmental Enaineerina
Attachments:
. Yes
DNa
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CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 2 of 2
Meeting Date: October 25,2006
Budaet and Manaaement Comments:
This item requests that the Board transfer funds totaling $203,969 from
various drainage projects that have either been completed, or right of way
easements that have not been obtained, or the funding is available for use
at this time. These transfers will enable the bid of $195,029 to be
awarded for the Quail Oaks/Kingsdale Road Drainage proj ect (which is
located in the Bermuda District) and will include paved ditch and storm
sewer improvements. The excess of $8,940 will allow for a small
contingency for any potential change orders that may occur.
Preparer:
Allan M. Carmody
Title: Director, Budaet and Manaaement
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Parcel Map of Chesterfield County
Chestertield County aSSUlues no legal responsibility for the illfoflllation contained on tIus lllap.
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CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 1
Meeting Date: October 25,2006
Item Number: 8.8.2.
Subiect: Sta te Road Acceptance
County Administrator1s Comments:
County Administrator:
~
Board Action Reauested:
Summarvof Information:
Matoaca:
Collington, Section 5
Midlothian:
Manders Drive
Preparer: Richard M. McElfish
Title: Director. Environmental Enaineerina
Attachments:
II Yes
DNa
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TO: Board of Supervisors
FROM: Department of Environmental Engineering
SUBJECT: State Road Acceptance - COLLINGTON, SEC 5
DISTRICT: MATOACA
MEETING DATE: October 25, 2006
ROADS FOR CONSIDERATION:
BRADING LN
FOREST ROW TRL
Vicinity Map: COLLINGTON, SEC 5
R
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Produced By Chesterfield County GIS
00001.7
TO: Board of Supervisors
FROM: Department of Environmental Engineering
SUBJECT: State Road Acceptance - Manders Dr
DISTRICT: MIDLOTHIAN
MEETING DATE: October 25, 2006
ROADS FOR CONSIDERATION:
MANDERS DR
Vicinity Map: Manders Dr
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CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 2
Meeting Date: October 25, 2006
Subiect:
Item Number: 8.8.3.
Set Public Hearing to Consider Technical Amendments to Chesterfield County
Code Section 9-132, Relating to Processing Fees and Fees for Courthouse
Security
County Administrator's Comments: K ~~d ,A/ou-. 21r t.--dO {
County Administrator: ~
Board Action ReQuested:
The Board is requested to set a public hearing for November 21, 2006, to
consider amendments to Chesterfield County Code Section 9-132, relating to
the collection of processing fees for persons admitted to jail following
conviction and fees for courthouse security.
Summarvof Information:
Under current law, a $25 processing fee is collected from every individual
admitted to the County or Regional jail following conviction in a district or
circuit court. The processing fees are deposited with the County Treasurer
and are appropriated by the Board to the Sheriff's Office to defray the costs
of processing persons into the jail.
In addition, a fee of $5 is imposed in each criminal and traffic case in
which the defendant is convicted of a violation of any statute or ordinance.
These fees are remitted to County Treasurer and are held subject to
appropriation by the Board to the Sheriff's Office for the funding of
courthouse security personnel, or, if requested by the Sheriff, for equipment
and other personal property to be used in connection wi th courthouse
security. The 2006 General Assembly amended the state code to require that
Preparer:
Steven L. Micas
Title: County Attornev
1305:73312.1(72540.1}
Attachments:
. Yes
DNO
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CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 2 of 2
the appropriation of these fees be made for only these purposes. The
proposed language is consistent with the current practices of the County.
A copy of the proposed Ordinance is attached.
1305:73312.1(72540.1)
0000;:0
AN ORDINANCE TO AMEND THE CODE OF THE COUNTY
OF CHESTERFIELD, 1997, AS AMENDED, BY AMENDING
AND RE-ENACTING SECTION 9-132 RELATING TO PROCESSING FEES
AND FEES FOR COURTHOUSE SECURITY
BE IT ORDAINED by the Board of Supervisors of Chesterlield County:
( 1) That Section 9-132 of the Code of the County of Chesterfield, 1997, as amended, is
amended and re-enacted to read as follows:
Sec. 9-132. Collection of processing fees for persons admitted to jail following conviction
and fees for courthouse security.
(a) (1) In addition to any other fees prescribed by law, a $25.00 processing fee is
hereby imposed on every individual admitted to the county or regional jail following
conviction in a district or circuit court.
(2) This processing fee shall be ordered as a part of court costs collected by the
clerk, deposited into the account of the county treasurer, and shall be appropriated to
the sheriff to defray the costs of processing arrested persons into the jail.
(b) (1) In addition to any other fees prescribed by law, a fee of $5.00 is hereby
imposed in each criminal and traffic case in which the defendant is convicted of a
violation of any statute or ordinance. The clerks of the district and circuit courts shall
charge and collect this fee as a part of the fees taxed as costs.
(2) After collection by the clerk of the court in which the case is heard, the fee
shall be remitted to the county treasurer and held subject to appropriation to be
appropriated by the board of supervisors to the sheriffs office solely for the funding of
courthouse security personnel, and, if requested by the sheriff, equipment and other
personal property used in connection with courthouse security.
(2) That this ordinance shall become effective immediately upon adoption.
1305 :72540.1
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CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 1
Meeting Date: October 25,2006
Subiect:
Item Number: 8.B.4.a.
Acceptance of Parcels of Land for the Chesdin West Water Pump Station from
Appomattox River Water Authority
County Administrator's Comments: R~( ~( d
County Administrator:
4~ouot
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Board Action Reauested:
Accept the conveyance of parcels of land containing a total of 2.07 acres
from Appomattox River Water Authority, and authorize the County Administrator
to execute the deed.
Summary of Information:
Staff requests that the Board of Supervisors accept the conveyance of parcels
of land containing a total of 2.07 acres for the Chesdin West Water Pump
Station.
Approval is recommended.
District: Ma toaca
Preparer:
John W. Harmon
Title: Riaht of Way Manaaer
Attachments:
. Yes
DNO
#
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VICINITY SKETCH
ACCEPTANCE OF PARCELS OF LAND FOR THE
CHESDIN WATER PUMP STATION FROM APPOMATTOX
RIVER WATER AUTHORITY
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CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 1
Meeting Date: October 25, 2006
Subiect:
Item Number: 8.B.4.b.
Acceptance of a Parcel of Land Adjacent to the North Right
Genito Road from Jo Ann Smith Johnson
12~ A-~
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of Way Line of
County Administrator1s Comments:
County Administrator:
Board Action ReQuested:
Accept the conveyance of a parcel of land containing 0.09 acres from Jo Ann
Smith Johnson, and authorize the County Administrator to execute the deed.
Summary of Information:
Staff requests that the Board of Supervisors accept the conveyance of a
parcel of land containing 0.09 acres adjacent to the north right of way line
of Genito Road. This dedication is a condition of re-zoning the property.
Approval is recommended.
District: Dale
Pre parer:
John W. Harmon
Title: Riaht of Way Manaaer
Attachments:
. Yes
DNO
#
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VICINITY SKETCH
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CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 1
Meeting Date: October 25,2006
Subiect:
Item Number: 8.B.5.
Request to Quitclaim Portions of Sixteen-Foot Water Easements Across the
Property of Breckenridge 2005 LLC
County Administrator's Comments: ~}~id 4/'I/tOJ-o-~
County Administrator: ci1f
Board Action Reauested:
Authorize the Chairman of the Board of Supervisors and the County
Administrator to execute a quitclaim deed to vacate portions of 161 water
easements across the property of Breckenridge 2005 LLC.
Summary of Information:
Breckenridge 2005 LLC has requested the quitclaim of portions of 161 water
easements across its property as shown on the attached plat. Staff has
reviewed the request and approval is recommended.
District: Bermuda
Preparer:
John W. Harmon
Title: Riaht of Way Manaaer
Attachments:
. Yes
DNO
# 0000;::3
VICINITY SKETCH
RE QITE ST TO QI1JT(~L,~Ul\,I PORTIONS ()F
16' "r.~ TE,R E~~SE.r\-'lENTS~~C~ROSS TIlE
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CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 1
Meeting Date: October 25,2006
Subiect:
Item Number: 8.B.6.
Request permission to Install a Private Sewer Service Wi thin
Easement to Serve Property at 16001 Woods Edge Road
4COJU//Y-a1LJ Itff1'r1J7Y1
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a Private
County Administrator1s Comments:
County Administrator:
Board Action Reauested:
Grant Harold Suter and Alice B. Suter, G. Garland Curtis and Caroline D.
Curtis permission to install a private sewer service within a private
easement and authorize the County Administrator to execute the sewer
connection agreement.
Summary of Information:
Harold Suter and Alice B. Suter, G. Garland Curtis and Caroline D. Curtis
have requested permission to install a private sewer service within a private
easement to serve property at 16001 Woods Edge Road. This request has been
reviewed by staff and approval is recommended.
District: Bermuda
Preparer:
John W. Harmon
Title: Riaht of Way Manaaer
Attachments:
. Yes
DNO
# OOOO~1
VICINITY SKETCH
REQITE,ST PE,Rl\:llSSION Te) INST.~L.L, .i\ PRI\r..:\.TE
SE,"7ER SER'?I(~E "'TIlllN .~ PRI\r.~TE E,.~SEl\:IENT TO
SE,R'.TE PROPERT\:r .~T 16001 "700DS E,DGE. RO.W
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CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 1
Meeting Date: October 25,2006
Item Number: a.BIII 'J.
Subiect:
Adoption of the 2007 Legislative Program
County Administrator's Comments: /?e.-.c o/vy~,J .4~
County Administrator: ~IJ;(?
Board Action Reauested:
Adopt 2007 Legislative Program
Summary of Information:
Board members had no changes to the 2007 Legislative Program that was
presented at the October 11 board meeting.
Staff is working with regional partners to determine if there are items of
mutual interest to the region. Due to scheduling differences in adopting
programs, we do not anticipate having this information until the end of
November. In addition, we will coordinate county priorities and requests
with VACo.
Preparer: Mary Ann Curtin
Title: Director. Interaovernmental Relations
Attachments:
. Yes
DNO
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CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 1
Meeting Date: October 25.2006
Item Number: S.B.S.
Subiect:
Resolution Recognizing November 9, 2006, as "Metropolitan Richmond Day II in
Chesterfield County, Virginia
County Administratorls Comments:
County Administrator:
~
Board Action Reauested:
Hope in the Cities has requested that the Board of Supervisors adopt this
resolution proclaiming November 9, 2006 as "Metropolitan Richmond Day" in
Chesterfield County, Virginia. The Board of Supervisors has supported this
organization in the past.
Summary of Information:
This resolution will proclaim November 9, 2006 as "Metropolitan Richmond Day"
in Chesterfield County, Virginia.
Preparer:
Donald J. Kappel
Title: DirectoL Public Affairs
Attachments: . Yes
DNO
#
OOOC:.~_1
RECOGNIZING "METROPOLITAN RICHMOND DAY" IN CHESTERFIELD COUNTY
WHEREAS, ten years ago, Hope in the Ci ties, an inter-racial,
multi-faith coalition of individuals in government, business,
education, media and community organizations, developed A Call to
Community to inspire honest dialogue and create a vision of community
that transcends borders; and
WHEREAS, in 1996, the Chesterfield County Board of Supervisors
adopted a resolution endorsing A Call to Community; and
WHEREAS, since then, thousands of Richmond region residents have
engaged in honest conversation and have accepted personal
responsibility for building community across race, religion, economic
class and other differences; and
WHEREAS, government, business, civic and faith leaders have
pursued greater collaboration for the benefit of all residents of the
Richmond region, working together for economic development, health and
human services, as well as environmental protection; and
WHEREAS, the Richmond region continues to grow in the number and
diversity of its people, in its relationships with different peoples
around the world, and in its understanding that "all life is
interrelated," and that "all men are caught in an inescapable network
of mutuality, tied in a single garment of destiny"; and
WHEREAS, we aspire to foster a healthy, inclusive,
community across the Richmond region, in which each person,
for generations to come, can enjoy fulfillment of life.
welcoming
today and
NOW, THEREFORE, BE IT RESOLVED that the Chesterfield County Board
of Supervisors, this 25th day of October 2006, publicly recognizes the
importance, on its 10th anniversary, of A Call to Communi ty, and
recognizes November 9, 2006, as "Metropolitan Richmond Day" in
Chesterfield County, Virginia.
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CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 1
Meeting Date: October 25,2006
Item Number: 9.A.
Subiect:
Status of General Fund Balance, Reserve for Future Capital Projects,
District Improvement Fund, and Lease Purchases
County Administratorls Comments:
County Administrator:
~
Board Action Reauested:
Summary of Information:
Preparer:
Lane B. Ramsev
Title: County Administrator
Attachments:
. Yes
DNa
# OOOO'~.J
BOARD
MEETING
DATE
07/01/06
DESCRIPTION
CHESTERFIELD COUNTY
UNDESIGNA TED GENERAL FUND BALANCE
October 25, 2006
AMOUNT
FY07 Beginning Budgeted Balance
*Pending outcome of FY2006 Audit Results
BALANCE
$46,400,000
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CHESTERFIELD COUNTY
RESERVE FOR FUTURE CAPITAL PROJECTS
TRADITIONALLY FUNDED BY DEBT
October 25, 2006
FOR FISCAL YEAR 2006 BEGINNING JULY 1, 2005
4/13/2005
FY06 Budgeted Addition
9,492,000
10,348,612
4/13/2005
FY06 Capital Projects
(7,760,500)
2,588,112
8/24/2005
Battery Dantzler Road Extension
(125,000)
2,463,112
1/25/2006
Airport T-hangar taxiway connector at north terminal
apron
(350,000)
2,113,112
4/12/2006
Transfer to Schools: Cosby Road High School
( 180,680)
1,932,432
4/12/2006
Chesterfield County Museum and 1892 Jail repairs
( 150,000)
1,782,432
6/30/2006
Return unused local match appropriation for
Woodmont Drive Gaston Damage Repairs (originally
transferred 11/10/04)
37, 166
1,819,598
FOR FISCAL YEAR 2007 BEGINNING JULY 1,2006
4/12/2006 FY07 Budgeted Addition 9,994,100 11,813,698
4/12/2006 FY07 Capital Projects (9,261,900) 2,551,798
8/23/2006 Elevator modernization in five-story Administration Bldg. ( 150,000) 2,401,798
10/11/2006 Henricus Historical Park Improvements (70,000) 2,331,798
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Prepared by
Accounting Department
September 30, 2006
SCHEDULE OF CAPITALIZED LEASE PURCHASES
APPROVED AND EXECUTED
Outstanding
Date Original Date Balance
Began Description Amount Ends 9/30/06
04/99 Public Facility Lease - Juvenile Courts Project $16,100,000 11/19 $11,270,000
01/01 Certificates of Participation -
Building Construction, Expansion and Renovation;
Acquisition/Installation of Systems 13,725,000 11/21 10,045,000
03/03 Certificates of Participation - Building
Construction, Expansion and Renovation 6,100,000 11/23 5,460,000
03/04 Certificates of Participation - Building
Construction, Expansion and Renovation;
Acquisition/Installation of Systems 21,970,000 11/24 20,830,000
10/04 Cloverleaf Mall Redevelopment Project 9,225,000 10/06 9,225,000
11/04 School Archival/Retrieval System Lease 21,639 01/08 10,211
12/04 Energy Improvements at County Facilities 1,519,567 12/1 7 1,475,167
12/04 Energy Improvements at School Facilities 427,633 12/10 388,094
05/05 Certificates of Participation - Building
Acquisition, Construction, Installation,
Furnishing and Equipping;
Acquisition/Installation of Systems 14,495,000 11/24 14,495,000
05/06 Certificates of Participation - Building
Acquisition, Construction, Installation,
Furnishing and Equipping;
Acquisition/Installation of Systems 11.960.000 11/24 11.960.000
TOTAL APPROVED $95.543.839 $85.158.472
AND EXECUTED
PENDING EXECUTION
Approved
Description Amount
None
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.
CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 2
Meeting Date: October 25, 2006
Item Number: 9.8.
Subiect: Developer Water and Sewer Contracts
County Administratorls Comments:
County Administrator:
b~
Board Action Reauested: The Board of Supervisors has authorized the County
Administrator to execute water and/or sewer contracts between County and
Developer where there are no County funds involved.
The report is submitted to ~oard members as information.
Summary of Information:
The following water and sewer contracts were executed by the County
Administrator:
1.
Contract Number:
Project Name:
01-0390
Rite Aid - Store #3635
Developer:
Rite Aid of Virginia, Incorporated
Contractor:
Bookman Construction Company
Contract Amount:
Water Improvements -
Wastewater Improvements -
$11,000.00
$31,662.00
District:
Bermuda
Preparer:
William O. Wriaht
Title: Enaineerina Supervisor
Attachments:
DYes
.NO
# O~JOG~::3
Agenda Item
October 25, 2006
Page 2
2.
Contract Number:
Project Name:
Developer:
Contractor:
Contract Amount:
District:
3 .
Contract Number:
Project Name:
Developer:
Contractor:
Contract Amount:
District:
4.
Contract Number:
Project Name:
Developer:
Contractor:
Contract Amount:
District:
04-0106
The Sanctuary at Watermill - Section B
PMF, LLC
Browning Construction Company
Water Improvements -
Wastewater Improvements -
Matoaca
05-0247
Hiko Warehouse Addition
Hiko Incorporated
BTS Construction Company
Water Improvements -
Bermuda
05-0428
St. Francis Medical Center
Childcare Center & Family Practice
St. Francis MOB III
Castle Equipment Corporation
Water Improvements -
Wastewater Improvements -
Matoaca
$97,815.00
$127,042.00
$5,500.00
$99,669.20
$17,310.00
OOOG'~-:'3
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~~I~}~~
CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 1
Meeting Date: October 25,2006
Item Number: 14.A.
Subiect:
Resolution Recognizing Lonnie and Pat McCoy for Their Outstanding
Contributions to the Rayon Park Community and Chesterfield County
County Administratorls Comments:
County Administrator:
~
Board Action ReQuested:
Mr. King requests the adoption of the attached resolution.
Summary of Information:
Lonnie and Pat McCoy, during a time where many sewage disposal problems
needed attention, promoted positive attitudes and optimistic views of working
with the County. As a result the creation of the Rayon Park wastewater
improvements proj ect became a reali ty. Lonnie and Pat McCoy were also
instrumental in the establishment of the Rayon Park Homeowners Association
and working cooperatively with County staff they were active in the
successful completion of the Rayon Park Sewer project; They provided
assistance to Rayon Park residents as intermediaries for county staff
regarding Block Grant requirements and the distribution of information on how
to apply for financial assistance; and conducted monthly meetings where the
project was always on the agenda for discussion thereby keeping residents
informed about status of the project.
Preparer: H. Russell Harris Title: Manaaer. Community Development Services/Ombudsman
Attachments:
. Yes
DNO
#0000::;,)
RECOGNIZING LONNIE AND PAT MCCOY FOR THEIR OUTSTANDING COMMUNITY
SERVICE TO THE RAYON PARK COMMUNITY AND CHESTERFIELD COUNTY
WHEREAS, Lonnie and Pat McCoy are Chesterfield County residents
who live in the Rayon Park community; and
WHEREAS, Mr. and Mrs. McCoy recognized that there was an ongoing
problem with the failure of septic tanks in the Rayon Park community;
and
WHEREAS, Mr. and Mrs. McCoy became advocates for the replacement
of the older septic tanks with connectivity to public sewer; and
WHEREAS, Mr. and Mrs. McCoy led the efforts to organize the Rayon
Park Homeowners Association in 2002; and
WHEREAS,
secretary of
inception; and
Mr.
the
and Mrs. McCoy have
Rayon Park Homeowners
served as president
Association since
and
its
WHEREAS, Mr. and Mrs. McCoy spent countless hours of their time
ensuring the smooth operation of the homeowners association while
working jointly with county staff and Rayon Park residents; and
WHEREAS, Mr. and Mrs. McCoy's efforts led to the county
mobilizing a team to recommend the most efficient and cost effective
approaches to addressing Rayon Park's septic failures; and
WHEREAS, Mr. and Mrs. McCoy's hard work on behalf of their
community helped promote the safety of residents and their connection
to the county's sewer system; and
WHEREAS, Mr. and Mrs. McCoy's example of civic involvement and
dedication is an inspiration to their neighbors; and
WHEREAS,
providing a
citizenship.
it is
model
appropriate to recognize Mr.
of unselfish, responsible
and Mrs. McCoy for
and cooperative
NOW, THEREFORE, BE IT RESOLVED that the Chesterfield County Board
of Supervisors, this 25th day of October 2006, publicly recognizes
Lonnie and Pat McCoy for their service to the Rayon Park community.
AND, BE IT FURTHER RESOLVED that a copy of this resolution be
presented to Mr. and Mrs. McCoy and that this resolution be
permanently recorded among the papers of this Board of Supervisors of
Chesterfield County, Virginia.
oooor:-..
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.
CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 1
MeetinQ Date: October 25, 2006
Item Number: 14.B.
Subiect:
Resolution Recognizing Mr. Jim Triesler as Virginia1s Region I Teacher of the
Year
County Administratorls Comments:
County Administrator:
~
Board Action Reauested:
Mr. Warren has requested that the Board of Supervisors adopt this resolution
recognizing Mr. Jim Triesler as Virginia's Region I Teacher of the Year.
Summary of Information:
This resolution will recognize Mr. Jim Triesler as Virginia1s Region I Teacher
of the Year.
Preparer:
Donald J. Kappel
Title: Director, Public Affairs
Attachments: . Yes
DNO
#
OOOO~2
RECOGNIZING MR. JAMES E. TRIESLER,
CHESTERFIELD COUNTY'S 2007 TEACHER OF THE YEAR
WHEREAS, Mr. James E. Triesler is a social studies teacher at
Clover Hill High School; and
WHEREAS, Mr. Triesler created a research and technology class
that connects students to history by taking them into museums and
archives to learn from primary documents; and
WHEREAS, Mr. Triesler's research and technology class has created
a web site (www.ittookawar.com) about World War II and to honor people
who lived during that time; and
WHEREAS, Mr. Triesler is the 2007 Chesterfield County Teacher of
the Year; and
WHEREAS, Mr. Triesler also has been selected as Virginia's Region
I Teacher of the Year; and
WHEREAS, Mr. Triesler is competing this fall for the Virginia
Teacher of the Year title.
NOW, THEREFORE, BE IT RESOLVED that the Chesterfield County Board
of Supervisors, this 25th day of October 2006, publicly recognizes Mr.
James E. Triesler for his demonstrated excellence in teaching,
congratulates him on his accomplishments to date, and extends its best
wishes for success in the Virginia Teacher of the Year competition.
AND, BE IT FURTHER RESOLVED that a copy of this resolution be
presented to Mr. Triesler and that this resolution be permanently
recorded among the papers of this Board of Supervisors of Chesterfield
County, Virginia.
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CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 1
Meeting Date: October 25, 2006
Item Number: 14.C.
Subiect:
Resolution Recognizing "Christmas Mother Day" in Chesterfield County
County Administratorls Comments:
County Administrator:
~
Board Action Reauested:
Adopt the attached resolution.
Summary of Information:
Mrs. Sharon Robertson has been elected Christmas Mother for 2006. She will
be present at the meeting to accept the resolution.
Preparer:
Lisa H. Elko
Title: Clerk to the Board
Attachments:
. Yes
DNa
#
000(;:;,1
RECOGNIZING OCTOBER 17, 2006, AS "CHRISTMAS MOTHER DAY"
WHEREAS, most families in Chesterfield County enjoy peace and
happiness during the Christmas holidays; and
WHEREAS, there are many children, elderly and the less fortunate, who
do not have the means to enjoy this special time of year; and
WHEREAS, the Chesterfield-Colonial Heights Christmas Mother Program
has successfully provided food, gifts and clothing to many of our citizens
in the past; and
WHEREAS, Ms. Sharon Robertson has been elected Christmas Mother for
2006 and requests support of all the citizens of Chesterfield County to
ensure that those less fortunate may enjoy this special season of the
year.
NOW, THEREFORE, BE IT RESOLVED that the Chesterfield County Board of
Supervisors publicly recognizes October 17, 2006, as "Christmas Mother
Day 11 and urges all citizens of Chesterfield County to support this worthy
endeavor.
AND, BE IT FURTHER RESOLVED that the Board of Supervisors publicly
commends the Christmas Mother Program for its successful efforts in past
years and extends best wishes for a successful 2006 season.
AND, BE IT FURTHER RESOLVED that a copy of this resolution be
presented to Ms. Robertson and that this resolution be permanently
recorded among the papers of this Board of Supervisors of Chesterfield
County, Virginia.
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CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 2
Meeting Date: October 25,2006
Subiect:
Item Number:
16.
Public Hearing to Consider a Franchise Agreement with Cavalier Telephone and
TV
County Administratorls Comments:
County Administrator:
~
Board Action Reauested:
The Board is requested to hold a public hearing to consider awarding a
franchise agreement to Cavalier Telephone and TV.
Summary of Information:
This item was deferred from the September 27, 2006 Board meeting to give
staff additional time to negotiate with Cavalier for a mutually agreeable
video franchise agreement.
Staff has negotiated a franchise agreement with Cavalier to provide video
programming in the County. Cavalier's unique technology allows digital video
programming to be provided over its existing DSL telephone distribution
network which Cavalier leases from Verizon. Therefore, Cavalier's service
will not be available to all homes in Chesterfield. The service will be
available only to customers who (i) have existing telephone lines capable of
carrying the service and (ii) are within approximately 12,000 line feet of
Verizon's central offices. The service degrades as it extends down the line
and becomes less reliable past 12,000 feet. Also, due to technical
limi tations, service will not be presently available to homes served by
Verizon's central office located in the Matoaca district.
The initial service areas are depicted in the green circles on Attachment A.
Because Cavalier does not need to construct its system, all homes within the
circled areas which are technically capable of receiving the service may
subscribe to the service immediately upon Cavalier's execution of the
agreement. Cavalier has committed in the franchise agreement to expanding
its service to other parts of the County if improvements in technology make
extension of the service commercially viable.
Preparer: Steven L. Micas Title: County Attornev
0623:73354.1(73353.1)
Attachments:
. Yes
DNO
#
OOOO:;G
CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 2 of 2
Cavalier's service will provide approximately 150 channels of digital
programming (see Channel Guide on Attachment B). The service will also be
bundled with Cavalier's telephone and internet service.
Under the agreement, Cavalier will be subject to terms and conditions almost
identical to the existing franchise with Comcast. The material terms are as
follows:
1. The term will be for 15 years.
2. Cavalier will pay the County a 5% franchise fee.
3 . Cavalier will provide free access to all schools, libraries, and
government buildings.
4. The agreement contains strong customer service standards which include
prompt responses to complaints, accessible bill payment offices, and
qualified, well-trained personnel.
5. The service will have customer-controlled channel blocking capabilities
so customers may filter out undesirable programming.
6. Cavalier will be required to interconnect with Comcast and/or future
cable providers so that all Public, Educational, & Government ("PEG")
programming, like the Chesterfield channel, will be carried on its
system.
7. Cavalier will also pay the County an additional 1.5% of gross revenue to
the County as a PEG capi tal grant as its share of the expense of
operating the PEG channels.
County recommends awarding the franchise and authorizing the County
Administrator to execute a franchise agreement in a form approved by the
County Attorney in substantial conformance with the agreement shown in
Attachment C.
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Broadband TV Channel & Pricing Guide - Richmond, VA
Local Networks
Richmond Value Pack (included in Broadband TV Package)
1 VOD Information
2 WCVE- PBS
3 WCVW- PBS
6 WTVR- CBS
8 WRIC- ABC
11 WRLH- FOX
12 WWBT- NBC
13 WUPV- CW
Sports
16 ESPN
1 7 ESPN2
18 ESPNews
19 ESPN Classic
20 ESPNU
21 Speed
22 Outdoor Life
23 Golf Channel
24 Tennis Channel
Kids
26 Disney Channel
27 Toon Disney
28 Nickelodeon
29 NICK 2
30 Nicktoons
31 Noggin
32 NICK GAS
33 Discovery Kids
34 Boomerang
35 Cartoon Network
Family
36 ABC Family
37 Hallmark
38 PAX
39 Familyland
40 TVLand
News
43 FOX News
44 CNN
45 CNN Headline News
46 CNBC
47 MSNBC
48 Weather Channel
49 CNN International
50 ABC News Now
51 Bloomberg
52 C-SPAN
53 C-SPAN 2
Lifest Ie
55 USA Network
56 TBS
57 TNT
58 WGN
59 Spike TV
60 Comedy Central
61 Game Show
62 FX
63 Bravo
64 Lifetime Television
65 SoapNet
66 E!
67 G4 Tech TV
68 BET
69 LOGO
70 Style
71 Sci-Fi Channel
72 Wealth TV
73 Oxygen
74 Telemundo
75 Lifetime Real Women
76 TV One
Movies
94 Lifetime Movies
95 Hallmark Movies
96 FOX Movies
Music
98 MTV
99 MTV2
1 00 MTV Jams
101 MTV Hits
102 VH1
103 VH 1 Classic
104 VH1 Soul
105 VH1 Country
1 06 BET on Jazz
1 07 CMT
1 08 Great American
Cou ntry
Information
77 Discovery Channel
78 TLC
79 Animal Planet
80 Travel Channel
81 Discovery Health
82 Science Channel
83 A&E
84 History Channel
85 Biography Channel
86 History International
87 National Geographic
88 HGTV
89 Discovery Times
90 Discovery Home
91 Military Channel
Shopping
110 Shop NBC
111 Jewelry TV
Loca I
113 CBS6 xtra
114 Weather Plus
WWBT
115 TheTube
Red Numbers indicate Broadband TV Richmond Value Package. Black Numbers indicate Premium Channels available at an additional cost.
Channel selection and location are subject to change without notice. All prices are monthly charges and are subject to change without notice.
*Coming soon.
Broadband TV Packages
(includes 2 Set Top Boxes and a Modem)
12 5~ Minute
Calling Unlimited Long
Features Local Calls Distance
~ ~
~ ~ ~
~ ~
Triple Play with Unlimited Long Distance Calls
Triple Play
TV/Telephone Bundle with Unlimited Long
Distance Calls
TV/Internet Bundle
TVfTelephone Bundle
~
~
Unlimited High Broadband
Long Speed TV Value
Distance DSL Package Price
~ ~ ~ $105.95
~ ~ $95.95
~ ~ $80.95
~ ~ $70.95
~ $70.95
OOOOZ:J
www.cavtel.com
Broadband TV Channel & Pricing Guide - Richmond, VA
Premium Channels
Value Pack Plus
En Espanol Pack
$4.95 per month
140 SBC America
141 SBC World*
142 Military History*
143 Crime and
I nvesti gati on *
144 Sleuth
145 CNBC World
146 Fuse
147 Ovation
148 AZN
149 Food Network
150 DIY
151 Fine living
152 TCM
153 ESPN Deportes
$4.95 per month
180 ESPN Deportes
181 History En Espanol
182 mun2
183 Gal TV
184 MTV ES
185 VH Uno
186 Discovery ES
187 Discovery Kids ES
188 Discovery Viajar y Vivir
189 FOX Sports ES
Sports Pack
Religion Pack
$4.95 per month
200 Fit TV
201 Fuel
202 FOX Sports Espanol*
203 FOX Soccer Channel*
204 ESPN Deportes
205 Gal TV
206 Outdoor Channel
207 Sportsman Channel
208 MAV TV
$4.95 per month
160 Trinity
161 lime (Wisdom)
162 EWTN
163 The Word
164 BET Gospel
165 Family Net
MTV World
$4.95 per month per channel
350 MTV K
351 MTV Chi
352 MTV Desi
Switch t~day! With Cavalier's Triple Play
you receive ...
~
~
~
~
Installation and Set Up ($399 value)
1 DSL Modem ($129 value) *
2 Set Top Boxes ($470 value) *
Starz or Showtime for three months ($35.85 value)
(866) 591-TV4U
CCavalier
T E
Watch What's next!
Cinemax
$13.95 per month
400 H BO East
401 HBO West
402 H 802 East
403 HBO Signature East
404 HBO Family East
405 H 80 Comedy
406 HBO Comedy Zone
$11.95 per month
430 Cinemax East
431 Cinemax West
432 MoreMAX East
433 Action MAX East
434 ThrillerMAX
435 WMAX
436 atMAX
437 5StarMax
438 OuterMAX
Showtime
$11.95 per month
410 Showtime East
411 Showtime West
412 Showtime Too East
413 Showtime Showcase
414 Showtime Beyond
415 Showtime Extreme
416 Showtime Next
417 Showtime Fami Iy
418 Showtime Women
41 9 TMC East
420 TMC West
421 TMCXtra
422 Flix
423 Sundance
Starz SuperPak!
$11.95 per month
440 Starz!
441 Starz! Kids & Family
442 Starz! In Black
443 Starz! Edge
444 Starz! Ci nema
445 Starz! Comedy
446 Encore WAM!
447 Encore
448 Encore Action
449 Encore Mystery
450 Encore love
451 Encore Drama
452 Encore Westerns
Introducing Triple Play
Broadband TVt
Over 150 digital channels, two Set Top Boxes*
and an Interactive Program Guide.
Telephone Servicet
Unlimited local calls, 5 cents per minute long
distance, and all 12 CavPak calling features
including Caller ID, Call Waiting and Voice Mail.
High Speed Internett
Broadband DSL including a DSL Modem, 3
e-mail addresses, and personal web space.
month
.'
? ,~ .
Unlimited Long Distance and 51'/: long distance rate valid for calls to all 50 US states, US Territories and Canada. Twelve month service commitment required for video. DSL may not be
available for all
households, requires qualifying Cavalier Telephone service and Cavalier supplied DSL Modem. Actual DSL connection speeds are not guaranteed and depend upon distance from Central Office,
line
quality and other factors. Service activation is subject to credit check and approval. Activation fees or Installation charges may apply for some new services. Prices shown do not include
standard taxes
and fees. All Cavalier provided equipment includes up to 2 Set-top Boxes, up to 2 Remote Controls, 1 DSL Modem & power cables (MEquipment") remain the property of Cavalier IP TV, LLC
(MCavalier"t During the term of service, Cavalier will maintain and repair the equipment as necessary at our expense, unless such repair is made necessary due to misuse, abuse, or intentional
damage.
Some restrictions and other terms or conditions may apply. Channel line up and prices are subject to change without notice. Refer to the Terms and Conditions for complete information
controlling the
services hereunder.
t Cavalier Telephone, LLC, Cavalier Telephone Mid-Atlantic, LLC and Cavalier IP TV, LLC (as applicable in each state) will provide telephone, DSL and television service.
* A customer can order a 3rd Set Top Box and remote control for an additional $4.95 per month until service is terminated. A customer is responsible for returning all equipment in undamaged
condition, excluding normal wear and tear, to a location designated by Cavalier within thirty (30) days after termination of this agreement or service, whichever is earlier. Upon termination
of service,
.. - . .. - l1li ~ . ... . .a . ~,. I I ,.. . .... III. · ....... , I a . .. .. . .. ....... .. . ,. ,. .... 1(1. . ...
www.cavtel.com 09.06
00006~J
FRANCHISE AGREEMENT
BETWEEN COUNTY OF CHESTERFIELD, VIRGINIA
AND CAVALIER IP TV, LLC
October 1, 2006
oo;ooc~
FRANCHISE AGREEMENT
COUNTY OF CHESTERFIELD, VIRGINIA - CAVALIER IP TV, LLC
1. DEFINITIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 2
(a) Access, PEG Access, and PEG Use: ..................................................................... 2
(b) Affi I i ate: .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .. 3
( c) Opera to r: .. . . . .. . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .. 3
(d) Cable Ordinance or Ordinance: ... ........... ........ .... .................. ............ .... .......... ...... 3
(e) Cable Service or Service: ............. ........ ... .... .... .... ......... ..... ..... ... .... ..... ..... ........ ...... 3
(t) Con verter: ... .... .. .. .... .. .. .... .... .. .... ... .... . .. . ... .... .... .... .... .. ... ... .. ... . . ... .... .. .. .... .. ...... .. .... .. 4
(g) Fair Market Value: ...... .... .............. ....... ... .... .... .... ......... ..... ........ ........ .... ..... ..... ...... 4
(h) Federal Communications Commission and FCC: ................................................. 5
(i) Franchise:. ... ................. ... ...... .... .... .... .......... .... ........ ... ..... ... ..... .... .... ...... ... ..... .... .... 5
(j) Franchise Agreement or Agreement: .... .............. ............ ........ .............. .......... ...... 5
(k) Fran chi se Area: .. . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .. 5
(1) Franchisee:. .. .... ...... ... ..... ...... .... .... ............ ........ ...... ........ ........ .... .... .... ........ .... ...... 5
(m) Gross Re ven ue: ... .. .. ...... .. .... ...... .... .. .. . . .. .. .. .... .. . . .... .. . .. . .. .. .... .. .. .... .... .... .... .. .. .......... 5
(n) Noncable Service: . .............................................. Error! Bookmark not defined.
(0) PEG:.... ........ ...... ...... ... ..... ...... .... .... ............ .... ........ .......... .... .... .... .... .... ........ .......... 6
(p) Public Rights-of-Way: . ......... .... ...... ... ....... ........ .... ........... ... .... ..... ....... ...... ........ .... 6
( t) S u bscri ber: .. . . . . . . . . .. . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .. 6
(u) Transfer:. ............................................................................................................... 6
2. GRANT OF AUTHORITY; LIMITS AND RESERVATIONS ........................................ 7
(a) Grant of Authority: ...... ... ...... .... .... .... ........ ...... .... .... ... ... ... ....... .... .... .... .......... .... .... 7
(b) Area S e rv ed . . . . . . . .. . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . .. 7
( c) Term:. .... . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . .. 7
(d) Grant Not Exclusive: ... .......... .... .... .... ...... .... .... .... .... ... ..... ........ .... .... .... .......... .... .... 8
(e) Compliance with Applicable Law: . ...................................................................... 8
(t) Franchise Agreement Subject to Exercise of Police Powers: . .............................. 8
(g) Approval and Effecti ve Date: ............................................................................... 8
(h) Effect of Acceptance: .... .... ...... .... .... .... .... ........ .......... ... ... ... ..... .... .... ...... ........ .... .... 8
(i) No Waiver ....... .... ...... ...... .... ...... .... .... .... ........ .... .... ...... ...... ........ .... .... ....... ....... .... .... 8
(j) No Recourse: . .... ...... ... ... .... ...... .... .... .... .... .... .... .... ...... ...... ... ..... .... .... .... .......... .... .... 9
3. TRANSFERS ...... ............ ...... ...... .... ...... .... .... .... ... ......................... ........ .... .... ...... ........ .... .... 9
4. PROVISION OF CABLE SERVICE........... .......... .... .... .... ...... .............. ...... ........ ... ........... 9
(a) Availability of Cable Service: ....... ............ ........................ ..... ... ...... ...................... 9
(b) Extension of Service Requirements...................................................................... 10
(c) Continuity of Service. ..... ............ .... ....... ........ ... .... .......... ...... ...... .... .... ........... ... .... 10
5. CONSTRUCTION AND MAINTENANCE..... ....... .... .... ...... ....... ....... ...... .... ... ............... 11
OOOOG:2
(a) System Tests and Inspections ..... ........ ............ .... .......................... ............ ............ 11
(b) Publicizing Proposed Construction Work: .... ......... ..... .... ........ ............ .... ....... ..... 12
6. SYSTEM FACILITIES, EQUIPMENT AND SERVICES........... ... ..... ..... ...................... 13
(a) S ys tern Characteri s ti cs: :.. . .. . .... ...... . . .. .. . . .. .... .. ...... .. . . .. .. . . .. . ... .... . ... ...... .. .. ..... ... .. .. .. 13
(b) Technical Standards: ........... .... .... ....... ..... ...... ................... ... ........ ... ......... ............ 15
(c) Leased Access Channels: . ..... ...... ...... ....... ....... .... ....... ... ....... ....... ........ ................ 15
(d) Emergency Alert System ............... ... ...... ... ..... ...... ....... ......... ........ ........ ..... ....... .... 15
( e) Uses of S ys te m : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .
. . . . . . . . . . . . . . . . . . .. 15
(f) Use of Poles and Conduits: . ................................................................................ 15
(g) Home Wiring .... .... ........ ...... ............ ...... .... .......... ....... ... ............ ...... .......... ............ 16
(h) Compliance Survey/Petformance Evaluation Sessions: ........................... ............ 16
7. CHANNELS AND FACILITIES FOR PUBLIC, EDUCATIONAL AND
GOVERNMENTAL US E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . .
. . . . . . . . . . . . .. 18
(a) Access Channels and Programming......................................................................18
(b) Editorial Control: .. ...... ... ... ............ ...... .... .... ...... ....... ... ........ ..... ... ........ ............ .... 21
(c) Service to Certain Facilities ...... ...... ...... ........................ .... .... ............................. ... 21
(d) Costs and Payments Not Franchise Fees: . .......................................................... 22
8. FRANCmSE FEE .............. ...... ...... ...... ....... ..... .... .............. ...... .... .... ........ ...... ... ......... ...... 22
(a) Payment to County or Designated State Agency or Authority: . ......................... 22
(b) Supporting Information: .... ............ ...... .... .... ...... ....... ... .... .... ........ ...... ... ......... ...... 22
(c) Late Payments: .. .... ... ..... ............ .......... .... .... ...... ...... ........ .... ..... ... ...... ... ......... ... ... 22
( d) A udi t ..................................................................................................................... 23
(e) No Limitation on Tax ing Authority...................................................................... 23
10. INSURANCE, SURETY, AND INDEMNIFICATION .................................................. 24
( a ) In s u ran ce R eq u ired ....................................................................................... 24
(b) Policies Available for Review: . .......................................................................... 24
(c) Indemnification:.. ...... ....... ..... .... ...... ...... .... ...... .... ....... ... .... ...... ............ ...... ...... .... 24
(d) No Limit of Liability:.... .... ............ ...... ........ .... ...... ...... ........ ...... ...... ............. ......... 25
11. PERFORMANCE GUARANTEES AND REMEDIES................................................... 25
( a) Bon d . . . . . . . . . . . . .. . . .. . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..
.. . . .. . . . . . . . . . . . . . . . . . . . . . . .. 25
(b) Remedies: ...... .... ....... ..... .... ...... ...... ...... .... .... ...... .... ...... .... .... ...... .... .......... ... ......... 26
(c) Liquidated Damages. ...... .... ........ ...... .... ........ ...... .......... .... .... ...... .... .......... ... ......... 26
(d) Revocation or Termination of Franchise ............ .......... ........ ....... ........... .............. 28
(e) Rights Cumulative: ... .... ............ ...... ...... ...... ...... .......... .... .... ...... .... .......... ... ......... 29
12. MISCELLANEOUS PROVISIONS... .... ........................ ...... ............ ...... .... ... ....... ... ......... 29
(a) Binding Acceptance: ....... ................... ....... ...... ..... ... ...... ...... ...... ...... .................... 29
(b) Severability... ....... ... ...... ...... ...... ....... ... ........ ...... .... ....... '" ...... ...... ...... ... ......... ........ 29
(c) Compliance with Federal and State Laws: .... .......... .................... ................ ........ 30
(d) Each Party Bears Its Own Costs: . ....................................................................... 30
( e ) Force Ma j e u re: .. . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .
. . . . . . . . . . . . . . . . . . .. 30
(f) Third Party Beneficiaries: . .................................................................................. 31
ii
OOOC'GJ
(g) No Evasion: . ...... ................ ..... ... .... .... ...... ........ ..... ....... .............. ...... ..... ... .... ........ 31
(h) Governing Law: ................ ......... ... .... ...... ........ ..... ........ ............. ........... ... ... .... ..... 31
(i) Notices:. .............................................................................................................. 31
(j) Time of Essence: ........... .... ........ .... .......... ........ .............. ... ..... .... .......... ....... ... ...... 32
(k) Captions and References: .. ......... ... .... ...... ...... ...... ........ .......... .... ................. '" ...... 32
(m) Understanding and Consent: ......... .... ..... ............................. ........ .......... .............. 32
iii
0000(;.'-1
FRANCHISE AGREEMENT
BETWEEN COUNTY OF CHESTERFIELD, VIRGINIA
AND CAVALIER IP TV, LLC
THIS FRANCHISE AGREEMENT (the "Franchise Agreement") is entered into by and
between County of Chesterfield, Virginia ("County"), a political subdivision of the
Commonwealth of Virginia, and Cavalier IP TV, LLC, a Delaware limited liability company
("Franchisee").
WHEREAS, the County is authorized to grant, renew and deny franchises for the
installation, operation and maintenance of cable systems and otherwise regulate cable television
within the County's boundaries by virtue of federal and state statutes, by the County's police
powers, by its authority over its Public Rights-of-Way and by other County powers and
authority; and
WHEREAS, the Franchisee has asked the County to grant it a Franchise to provide video
programming to the residents of the County via Franchisee's DSL-based IPTV system
("System"); and
WHEREAS, the construction, installation, maintenance and operation of such a System
involves the occupation of, placement of and/or use of private commercial facilities in the Public
Rights-of- Way within the County; and
WHEREAS, the County has identified the future video-related needs and interests of the
County and its citizens, has considered the financial, technical and legal qualifications of the
Franchisee, and has determined whether the Franchisee's plans for constructing, operating and
maintaining its System are adequate, in a full public proceeding affording due process to all
parties; and
OOOOGJ
WHEREAS, the County has relied on the Franchisee's representations and has considered
the information that the Franchisee has presented to it; and
WHEREAS, based on the Franchisee's representations and information, and in response
to its request for a franchise, the Board of Supervisors has determined that, subject to the
provisions of the Cable Ordinance (as defined below), and the terms and conditions set forth
herein, the grant of a nonexclusive franchise to the Franchisee on the terms and conditions herein
and subject to applicable law, is consistent with the public interest; and
WHEREAS, the County and the Franchisee have reached agreement on the terms and
conditions set forth herein;
NOW, THEREFORE, In consideration of the County's grant of a franchise to the
Franchisee; the Franchisee's promise to provide Service to residents of the County pursuant to
and consistent with the Cable Ordinance, its Franchise, and the terms and conditions set forth
herein; and other good and valuable consideration, the receipt and the adequacy of which is
hereby acknowledged;
THE SIGNATORIES DO HEREBY AGREE AS FOLLOWS:
1. DEFINITIONS.
As used in this Franchise Agreement, a word shaH have the applicable meaning set forth
in the Code of the County of Chesterfield, Virginia, entitled "Community Antenna Television
Systems" (the "Cable Ordinance"), unless it is apparent from the context that it has a different
meaning or unless such word is specifically defined herein.
(a) Access, PEG Access, and PEG Use: the availability of capacity on a cable system
for public, education or government use (including institutional network use) by varIOUS
agencies, institutions, organizations, groups, and individuals, including the County and its
2
OOOCGG
designated access providers, to acquire, create, and distribute programming not under a
Franchisee's editorial control.
(b) Affiliate: in relation to any person, means another person who owns or controls, is
owned or controlled by, or is under common ownership or control with, such person.
(c) Operator: any Person or group of Persons that (A) provides Cable Service over a
System and directly or through one or more affiliates owns a significant interest in such System
or (B) otherwise controls or is responsible for, through any arrangement, the management and
operation of a System.
(d) Cable Ordinance or Ordinance: Article IV of Chapter 15 of the Code of
Chestetfield County, Virginia, "Community Antenna Television Systems," as it may be amended
from time to time.
(e) Cable Service or Service: the one-way transmission to Subscribers of (i) video
programming or (ii) other programming service, and Subscriber interaction, if any, which is
required for the selection or use of such video programming or other programming service.
Cable service does not include any video programming provided by a commercial mobile service
provider defined in 47 V.S.C. ~ 332(d).
(f) Cable System or System: any facility consisting of a set of closed transmission
paths and associated signal generation, reception and control equipment that is designed to
provide Cable Service that includes video programming and that is provided to multiple
Subscribers within the County, except that such definition shall not include:
(1) A system that serves fewer than twenty (20) Subscribers;
(2) A facility that serves only to retransmit the television signals of one (1) or
more television broadcast stations;
3
OOO'G~~7
(3) A facility that serves only Subscribers without using any Public Right-of-
Way;
(4) A facility of a common carrier that is subject, in whole or in part, to the
provisions of Title II of the Communications Act of 1934, 47 USC 201 et seq., except that such
facility shall be considered a Cable System to the extent such facility is used in the transmission
of video programming directly to Subscribers, unless the extent of such use is solely to provide
interactive on-demand services;
(5) Any facilities of any electric utility used solely for operating its electric
systems; or
(6) Any portion of a System that serves fewer than fifty (50) Subscribers in
any locality, where such portion is part of a larger System franchised in an adjacent locality; or
(7) An open video system that complies with 9 653 of Title VI of the
Communications Act of 1934, as amended, 47 U.S.C. 9 573.
(t) Converter: an interface device which may be furnished to Subscribers in order that
nonstandard television channels carried on a Cable System may be received on a conventional
home television receiver or to prevent interference from strong broadcast signals. The device
may be used on top of the television set ("set-top"), attached to the back of the television set or
installed at a remote location.
(g) Fair Market Value: the price that a willing buyer would pay to a willing seller for
a going concern based on the System valuation and sale multiples prevailing in the industry at
the time at which the Board of Supervisors elects to exercise its option, but with no value
allocated to the Franchise itself.
4
OOO(JG3
(h) Federal Communications Commission and FCC: that federal agency as presently
constituted by the Communications Act of 1934 (47 USC 201 et seq.), as amended, or any
successor agency.
(i) Franchise: The franchise granted pursuant to this Agreement.
U) Franchise Agreement or Agreenlent: This contract and any amendments, exhibits
or appendices hereto.
(k) Franchise Area: The entire present territorial limits of the County and any area
annexed thereto during the term of the Franchise.
(1) Franchisee: Cavalier IP TV, LLC, a Delaware limited liability company.
(m) Gross Revenue: All revenue, as determined in accordance with generally accepted
accounting principles, that is actually received by the Franchisee and derived from the operation
of its System to provide Service in the Franchise Area; however, "Gross Revenue" shall not
include: (i) refunds or rebates made to Subscribers or other third parties; (ii) any revenue which
is received from the sale of merchandise over home shopping channels carried on the System but
not including revenue received from home shopping channels for the use of the System to sell
merchandise; (iii) any tax, fee, or charge collected by the Franchisee and remitted to a
governmental entity or its agent or designee, including without limitation a local public access or
education group; (iv) program launch fees; (v) directory or Internet advertising revenue
including, but not limited to, yellow page, white page, banner advertisement, and electronic
publishing; (vi) a sale of the Service for resale or for use as a component part of or for the
integration into the Service to be resold in the ordinary course of business, when the reseller is
required to payor collect Franchise fees or similar fees on the resale of the Service; (vii)
revenues received by any Affiliate or any other Person in exchange for supplying goods or
5
0000C3
services used by the Franchisee to provide Service; and (viii) revenue derived from services
classified as noncable service under federal law.
(n) PEG: public, educational, and governmental programming.
(0) Public Rights-of- Way: the sutface, the airspace above the surface and the area
below the sutface of any public street, highway, lane, path, alley, sidewalk, boulevard, or drive,
including public utility easements or rights-of-way, and any temporary or permanent fixtures or
improvements located thereon, now or hereafter held by the County which shall entitle the
County and the Franchisee to the use thereof for the purpose of installing and maintaining the
Franchisee's System.
(p) Service Area: the geographic areas of the County where the Franchisee is
technically capable of providing video service based upon the technical limitations of the
System, which, upon the effective date of this agreement, uses a copper-pair distribution system
leased from the Incumbent Local Exchange Carrier to provide phone, DSL, and/or IPTV service.
The Service Area shall include geographical areas of the County beyond the technical limitations
of the System existing upon the effective date of this agreement when and if such limitations are
eliminated and expanding the service becomes commercially reasonable.
(q) School: any school operated by the school board of the County.
(r) Subscriber: the County or any Person who is lawfully receiving, for any purpose
or reason, any service via the Franchisee's System, whether or not a fee is paid for such service.
(s) Transfer: any transaction In which (i) an ownership or other interest in the
Franchisee is transferred, directly or indirectly, from one Person or group of Persons to another
Person or group of Persons, so that majority control of the Franchisee is transferred; or (ii) the
rights and obligations held by the Franchisee under the cable Franchise are transferred or
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assigned to another Person or group of Persons. However, notwithstanding clauses (i) and (ii) of
the preceding sentence, a transfer of the cable Franchise shall not include (a) transfer of an
ownership or other interest in the Franchisee to the parent of the Franchisee or to another
Affiliate of the Franchisee; (b) transfer of an interest in the cable Franchise or the rights held by
the Franchisee under the cable Franchise to the parent of the Franchisee or to another Affiliate
of the Franchisee; (c) any action that is the result of a merger of the parent of the Franchisee; (d)
any action that is the result of a merger of another Affiliate of the Franchisee; or (e) a transfer in
trust, by mortgage, or by assignment of any rights, title, or interest of the Franchisee in the cable
Franchise or the System used to provide video in order to secure indebtedness.
2. GRANT OF AUTHORITY: LIMITS AND RESERV A TIONS
~Grant of Authority: The County hereby grants Franchisee a franchise subject to the"
applicable terms and conditions of this Franchise Agreement and all other applicable law. The
Franchise will be for the period specified in Section 2(c) below, during which time the
Franchisee will receive the right and obligation to construct, reconstruct, operate and maintain a
System within the Public Rights-of-Way in those areas of the County specified in Section 2(a) to
provide Service.
(b) Area Served
(1) The Franchise is for the Franchise Area, as that term is defined herein.
(2) The Franchisee shall build its System so that it is able to provide service to
all areas located within the County limits, subject to the limitations set forth in 4(b)(I), below.
(c) Term: The Franchise shall extend for a term of fifteen (15) years, commencing on
the date accepted below by the Franchisee, unless the Franchise is earlier revoked as provided
herein or in applicable law.
7
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(d) Grant Not Exclusive: The Franchise and the right it grants to use and occupy the
Public Rights-of-Way shall not be exclusive, and the County reserves the right to grant other
franchises for similar uses or for other uses of the Public Rights-of-Way, or any portions thereof,
to any Person, or to make any such use itself, at any time, with or without a franchise.
(e) Compliance with Applicable Law: The Franchisee shall comply with all applicable
law. In the event of conflict or ambiguity between the Cable Ordinance (and any amendments
thereto) and this Franchise Agreement, the Franchise Agreement, unless preempted by federal
law or regulation, shall control.
(f) Franchise Agreement Subject to Exercise of Police Powers: All rights and
privileges granted herein are subject to the police powers of the County and its rights under
applicable laws and regulations to exercise its governmental powers to their full extent.
(g) Approval and Effective Date: This Franchise Agreement shall become effective
once it has been (i) approved by the County and (ii) executed by the County and the Franchisee.
(h) Effect of Acceptance: By accepting the Franchise and executing this Franchise
Agreement, the Franchisee:
(1) accepts and agrees to comply with this Agreement, and all applicable
federal, state, and local laws and regulations;
(2) agrees that the Franchise was granted pursuant to processes and
procedures consistent with applicable law; that no provision, condition or term of the Franchisee
or this Franchise Agreement at the time of the acceptance of the Franchise was unlawful,
unreasonable or arbitrary, void or unenforceable.
(i) No Waiver
(1) The failure of the County on one or more occasions to exercise a right or
to require compliance or performance under this Franchise Agreement or any other applicable
8
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law shall not be deemed to constitute a waiver of such right or a waiver of compliance or
performance by the County, nor to excuse the Franchisee from complying or performing, unless
such right or such compliance or petformance has been specifically waived in writing.
(2) No waiver by the County of any breach or violation of any provision of
this Agreement shall be deemed to be a waiver or a continuing waiver by the County of any
subsequent breach or violation of the same or any other provision. Neither the granting of the
Franchise, nor any provision herein, nor any action by the County hereunder shall constitute a
waiver of or a bar to the exercise of any governmental right or power of the County, including
without limitation the right of eminent domain.
(D No Recourse: Without limiting such immunities as the County or other Persons
may have under applicable law, the Franchisee shall have no monetary recourse against the
County or its officials, boards, commissions, agents or employees for any loss, costs, expense or
damage arising out of (i) the construction, operation or repair of its System; or (ii) the acts or
omissions of the County or any other entity using the Public Rights-of-Way or other property
under the County's control, except acts and omissions of the County that involve gross
negligence or intentional or criminal misconduct by the County.
3. TRANSFERS
The Franchisee shall comply with all requirements of applicable law regarding transfers.
4. PROVISION OF SERVICE
(a) Availability of Service: The Franchisee shall be required to make Service available
to all the occupied residential dwelling units in the Service Areas as depicted/described in
Exhibit A within one (1) year from the date of the Franchise, subject to the limitations set forth
9
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in 4(b)(1). The County acknowledges that it may not be technically feasible for the Franchisee
to provide Service to all of the residential dwelling units in the Service Areas due to the DSL and
IPTV technology used by the Franchisee to provide its Service.
(b) Extension of Service Requirements
(1) The Franchisee shall not be required to make the Service available: (a) for
periods of force majeure; (b) for periods of delay caused by the County; (c) for periods of delay
resulting from the Franchisee's inability to obtain authority to access rights-of-way in the service
area; (d) in areas where developments or buildings are subject to claimed exclusive
arrangements; (e) in developments or buildings that the Franchisee cannot access under industry
standard terms and conditions after good faith negotiation; (f) in developments or buildings that
the Franchisee is unable to provide the Service for technical reasons or that require facilities that
are not available or cannot be deployed on a commercially reasonable basis; (g) in areas where it
is not technically feasible to provide the Service due to the technology used by the Franchisee to
provide the Service; and (h) when the Franchisee's prior service, payment, or theft of service
history with a Subscriber or potential Subscriber has been unfavorable.
(2) Franchisee shall offer Service to no less than eighty percent (80%) of the
residential dwelling units in the Franchise Area within seven (7) years of the date of the
Franchise, subject to the conditions of subsection 4(b)(1) above.
(c) Continuity of Service
(1) At the County's request, the Franchisee shall operate its System for a
temporary period (the "Transition Period") following the termination, sale, or Transfer of its
Franchise as necessary to maintain service to Subscribers, and shall cooperate with the County to
assure an orderly transition from it to another franchisee. The Transition Period shall be no
longer than the reasonable period required to ensure that the Service will be available to
10
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Subscribers, and shall not be longer than thirty-six (36) months, unless extended by the County
for good cause. During the Transition Period, the Franchisee will continue to be obligated to
comply with the tenns and conditions of this Agreement and applicable laws and regulations.
(2) If the Franchisee abandons its System during the Franchise term, or fails
to operate its System in accordance with the terms of this Agreement during any Transition
Period, the County, at its option, may operate the System, designate another entity to operate the
System temporarily until the Franchisee restores service under conditions acceptable to the
County or until the Franchise is revoked and a new franchisee selected by the County is
providing service, or obtain an injunction requiring the Franchisee to continue operations. If the
County is required to operate or designate another entity to operate the System, the Franchisee
shall reimburse the County or its designee for all reasonable costs and damages incurred that are
in excess of the revenues from the System.
(3) The Franchisee shall be deemed to have abandoned its System if the
Franchisee fails to provide Service in accordance with its Franchise over any substantial portion
of the Franchise Area for ninety-six (96) consecutive hours, unless the County authorizes a
longer interruption of service or the failure is due to force majeure as characterized herein, or the
Franchisee, for any period, willfully and without cause refuses to provide Service in accordance
with its Franchise over a substantial portion of the Franchise Area. Such abandonment shall be
cause for revocation of the Franchise.
5. CONSTRUCTION AND MAINTENANCE
(a) System Tests and Inspections
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(1) The Franchisee shall perform all tests necessary to demonstrate
compliance with the requirements of the Franchise and other performance standards established
by law or regulation, and to ensure that the System components are operating as expected.
(2) The Franchisee shall conduct tests upon the County's request to ensure
that its System is functioning in compliance with applicable laws and regulations, and make the
results of such tests available to the County to verify such compliance. Such results shall be held
proprietary and confidential. If any such test indicates that any part or component of the System
fails to meet applicable requirements, the Franchisee, without requirement of additional notice or
request from County, shall take corrective action, retest the locations and advise the County of
the action taken and results achieved.
(3) The County may conduct inspections of construction areas and Subscriber
installations, including but not limited to inspections to assess compliance with the Franchisee's
construction and installation requirements, this Agreement and applicable law generally.
Inspection does not relieve the Franchisee of its obligation to build in compliance with all
provisions of the Franchise.
(4) Specific testing and inspection requirements in this Agreement, including
but not limited to those of Sections 5(a)(I) through 5(a)(3), shall not be read to preclude the
County from exercising its general rights to inspect and require information.
(b) Publicizing Proposed Construction Work: The Franchisee shall notify the public
prior to commencing any proposed construction that will significantly disturb or disrupt public
property or have the potential to present a danger or affect the safety of the public generally. The
Franchisee shall publicize proposed construction by notifying those persons most likely to be
12
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affected by the work in at least two (2) of the following ways: by telephone, in person, by mail,
by distribution of flyers to residences, or by publication in local newspapers.
6. SYSTEM FACILITIES. EQUIPMENT AND SERVICES
(a) System Characteristics: The Franchisee's System shall, at all times during the
Franchise term, meet or exceed the following requirements:
(1) The System shall ensure that each part of the System's distribution
network is capable of operating for not less than three (3) hours according to manufacturer's
reasonable specifications, in view of local conditions, in the event of an electrical outage. The
Franchisee shall use equipment that will (A) cut in automatically on failure of commercial utility
AC power, (B) revert automatically to AC power when such power is restored, (C) prevent the
standby power source from powering a "deadfl utility line, and (D) alert the Franchisee's staff
when the backup power supply cuts in. The obligation to provide such backup power supplies
shall apply to the Franchisee's headend, each fiber optic node, and any other location(s) within
the System necessary to maintain service to Subscribers who have power for not less than three
hours in the event of an electrical outage affecting the System.
(2) The System shall function so that a signal received at the headend in color
may be received by a Subscriber in color and a stereo signal in stereo, without substantial
alteration or deterioration in those respects.
(3) The Franchisee shall comply with all applicable laws and regulations
concerning System compatibility with Subscribers' television receivers and/or electronic
recording devices.
(4) The Franchisee shall comply with all FCC regulations regarding
scrambling or other encryption of signals.
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(5) The System shall function so that there is no significant deterioration in
the quality of PEG Access signals or leased Access signals, either upstream or downstream, as
compared with any other channel on the System.
(6) The Franchisee shall ensure that means are available to enable Subscribers
to block out audio and video on any undesired channels on the System.
(7) The System shall function so that any Subscriber can limit access to pay-
per-view programming by ensuring that pay-per-view programming can only be activated by the
positive action of the Subscriber using, for example, a private identification number or other
indi vidual selection procedure.
(8) All programming delivered to the Franchisee with closed captions shall be
retransmitted by the System with the closed-caption signal included.
(9) The Franchisee shall work cooperatively with any services that allow
hearing-impaired Subscribers to contact the Franchisee by telephone.
(10) System capabilities: The System shall utilize a copper fed DSL
distribution network (or better) or fiber distribution network.
(11) The System shall provide two-way capability.
(12) Franchisee shall maintain sufficient trucks, tools, testing equipment,
monitoring devices and other equipment and facilities and trained and skilled personnel required
to enable Franchisee to substantially comply with applicable law, including applicable customer
service standards and including requirement or responding to system outages.
(13) The system shall be designed to be capable of interconnecting with other
cable systems in the Franchise Area.
(14) The system shall, if technically capable, transmit in high definition any
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signal which is received in high definition.
(b) Technical Standards: The System shall meet or exceed the applicable technical
standards set forth in 47 C.F.R. ~ 76.601 and any other applicable technical standards.
(c) Leased Access Channels: The Franchisee shall provide leased access channels as
required by applicable federal law .
(d) Emergency Alert System
(1) The Franchisee shall install and maintain for use by the County an
Emergency Alert System ("EAS") meeting all applicable requirements of federal law.
(2) In the event of an emergency situation that requires notification to County
citizens, in addition to other methods of notification, the County, in accordance with established
Emergency Alert System (EAS) procedures, will notify the Franchisee of the emergency and
present it with an emergency message. The Franchisee shall broadcast the emergency message
on all analog and digital channels, or shall force tune viewers to a designated EAS alert channel,
except for those off-air channels with which the Franchisee has agreed not to override during an
emergency message. The emergency message will advise the citizens of the emergency and
direct them to turn to the County's emergency alert channel for further information.
(e) Uses of System: The Franchisee shall advise the County of all types of service
provided by means of the System, such as (without limitation) the Service, telephone service,
and Internet access, within thirty (30) days after commercial deployment of such services, and
the County shall have the right to verify such usage.
(t) Use of Poles and Conduits: The County shall have the right to install and maintain
without charge its own equipment upon the Franchisee's poles and conduits in such locations and
for such time periods as space is available, upon the conditions that (1) the County's equipment
15
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shall not interfere with the operations of the Franchisee, and (2) the County's use shall not be for
a competitive commercial purpose.
(g) Home Wiring
(1) Prior to a Subscriber's termination of Service, the Franchisee will not
restrict the ability of a Subscriber to remove, replace, rearrange or maintain any cable wiring
located within the interior space of the Subscriber's dwelling unit, so long as such actions do not
interfere with the ability of the Franchisee to meet FCC technical standards or to provide services
to, and collect associated revenues from, that Subscriber or any neighboring Subscriber in a
multiple dwelling unit.
(2) The Franchisee will provide Subscribers with a notification upon
commencement of service advising them of their rights relating to home wiring. Such notice will
advise Subscribers that they may either: (i) remove, replace, rearrange or maintain the home
wiring themselves, (ii) select a qualified third party contractor, or (iii) request that the Franchisee
provide such service at standard hourly installation rates, plus materials at actual cost plus a
reasonable rate of return.
(3) Such notice will inform Subscribers that if any home wiring is improperly
installed or rearranged by anyone other than the Franchisee, and any harmful or improper signal
leakage occurs as a result, the Subscriber may be held responsible for the actual cost of rectifying
the problem. Pursuant to FCC rules, the Franchisee recognizes that it is required to terminate
service to any location where signal leakage problems are not corrected. Subscribers will be
encouraged to use high quality home wiring materials to avoid signal leakage and to maintain
signal quality. The Franchisee will offer to supply such materials to subscribers at actual cost
plus a reasonable rate of return.
(h) Compliance Survey/Performance Evaluation Sessions:
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(1) To aid in enforcing the terms of the Franchise, the Franchisee, upon
request by the County no more than once a year, shall conduct a System compliance and
technical survey.
(2) The cost of this survey shall be borne by the Franchisee.
(3) This survey shall include:
(A) signal tests at a variety of test locations selected and observed by
the County;
(B) a review of the Franchisee's operating procedures and performance
over the preceding year, including trouble call summaries,
Subscriber complaints received by the County and the Franchisee,
and telephone access statistics; and
(C) an investigation and review of the Franchisee's overall compliance
with the terms and conditions of this Franchise Agreement and the
Cable Ordinance.
(4) The Franchisee shall cooperate fully with the County in carrying out this
survey.
(5) The County shaH have the right to have independent consultants employed
by the County participate in this survey.
(6) The County and Franchisee may, at County's discretion, hold scheduled
performance evaluation sessions once a year from the effective date of the Franchise and when
subscriber complaints warrant, special evaluations sessions may be held at the discretion of the
County upon ninety (90) days' written notice to Franchisee.
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7. CHANNELS AND FACILITIES FOR PUBLIC.. EDUCATIONAL AND
GOVERNMENTAL USE
(a) Access Channels and Programming
(1) Upon completion of an interconnection arrangement with existing Cable
provider(s) or at Franchisee's PEG channel provider(s), the Franchisee shall make available to all
Subscribers on the System a number of video channels for public, educational and governmental
use that is equal to the number of PEG channels provided by the existing Cable provider.
(2) Additional PEG Channels
(A) In addition to the channels specified in subsection 7(a)(I), the
County may require the Franchisee to make available a total of two
(2) additional video channels for public, educational, or
governmental Access programming when the following conditions
are met: cablecasts of qualified programming exceed seventy (70)
hours during a period lasting sixteen (16) consecutive weeks for
any of the existing channels.
(B) For purposes of this section 7{a)(2), "qualified programming"
includes any material carried on an Access channel that is
reasonably related to the purpose of that Access channel, except
that:
(i) "Bulletin board" material shall not count as qualified
programming where the same text (or video and text)
screen is sent simultaneously to all System Subscribers.
The term "qualified programming" shall include bulletin
board material, however, if such bulletin board material
18
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consists of multiple and different text (or video and text)
screens transmitted to different Subscribers simultaneously
or where the content of the bulletin board can be selected
by a viewer, even if the resulting message is then available
to all viewers of the channel.
(ii) Repeat programs shall count as qualified programming
only for the first four (4) times they are shown during the
test hours over the measurement period.
(C) Each additional channel shall be provided by the Franchisee within
ninety (90) days after a written request from the County.
(D) Programming for each such additional channel shall be determined
in the same manner as for the corresponding initial Access
channel.
(3) The Franchisee will provide any Access channels on the basic tier
throughout the life of the Franchise, or if there is no basic tier, shall provide the Access channels
as part of the service provided to any Subscriber, at no additional charge, and so that the
channels are viewable by the Subscriber without the need for equipment other than the
equipment that is required by every Subscriber to view any programming. If channels are
selected through a menu system, the Access channels shall be displayed as prominently as
commercial programming choices offered by the Franchisee.
(4) In the event that any Access channel is reassigned, the Franchisee shall
provide the County with at least ninety (90) days' written notice before reassigning the channel,
19
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and shall pay the reasonable costs of any advertising and promotional materials required due to
the reassignment.
(5) In the event the Franchisee makes any change in the System and related
equipment that would have a material adverse impact on the transmission or signal quality of
Access programming, the Franchisee shall at its own expense take all necessary steps to ensure
that such quality is maintained at no less than the previous level.
(6) The Franchisee shall include the detailed program schedule for the
educational and governmental Access channels in its on-screen and online listings, provided that
the County or other Access channel manager makes available such detailed program schedule to
the entity or entities that produce such listings for the Franchisee in accordance with each such
entity's normal format and lead time requirements.
(7) Franchisee shall use reasonable efforts to interconnect its System with the
existing cable operator(s) or, at its option, directly with the PEG programming provider. Prior to
the Service Date, the Franchisee shall initiate interconnection negotiations with the existing cable
operator(s) to cablecast, on a live basis, public, educational and governmental access
programming consistent with this Agreement. Interconnection may be accomplished by direct
cable, microwave link, satellite or other reasonable method of connection. Franchisee shall
negotiate in good faith with existing cable operator(s) respecting reasonable, mutually
convenient, cost-effective, and technically viable interconnection points, methods, terms and
conditions. The Franchisee and the existing cable operator(s) shall negotiate the precise terms
and conditions of an interconnection agreement. If Franchisee is unable to reach such an
agreement within thirty (30) days after requesting in writing to interconnect with other local
cable operator(s), upon request of Franchisee, County shall assist in mediating disputes. If no
20
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agreement is reached within an additional thirty (30) days, and no later than one hundred eighty
(180) days from Franchisee's initial request to the cable operator(s), County shall designate the
point of interconnection with the objective of designating an interconnection point at the closest
technically and economically feasible location on Franchisee's System permitting the
transmission of high quality signals between cable systems for the least cost. Each party shall be
responsible for its own interconnection cost. Both Franchisee and cable operator(s) will use
commercially reasonable efforts to complete interconnection as soon as practicable after the
County designates an interconnection point.
(b) Editorial Control: Except as expressly permitted by federal law, the Franchisee
shall not exercise any editorial control over the content of programming on the designated
Public, Educational and Governmental Access channels, except for such programming as the
Franchisee may produce and cablecast on such channels or commercial programming or
commercial advertisements to the extent that they would constitute competition with the
Franchisee for such commercial programming or commercial advertisements, but shall not
include announcements indicating that programming is underwritten by a commercial entity,
such as the underwriting announcements typically displayed by the public broadcasting system.
(c) Service to Certain Facilities
(1) Upon the request of the County, and subject to the conditions in this
Section 7(c) and subject to the limitations set forth in 4(b)(1), above, the Franchisee shall
provide, without charge, within Service Area, one service outlet activated for basic cable service
to each fire station, public school, police station, public library, and any other local government
building.
21
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(2) The Franchisee shall be required to make one (1) standard installation at
one (1) point reasonably convenient to use at each site specified in Section 7(c) and shall not be
required to wire the entire facility or to provide more than one (1) outlet at no cost.
(d) Costs and Payments Not Franchise Fees: The parties agree that any costs to the
Franchisee associated with the provision of support for PEG Access pursuant to this Agreement,
and any payments made to the County pursuant to Sections 6 and 7 of this Agreement, do not
constitute and are not part of a Franchise fee, and fall within one or more of the exceptions to 47
U.S.C. ~ 542.
8. FRANCHISE FEE
(a) Payment to County or Designated State Agency or Authority: Each year during the
Franchise term, as part of the compensation due to the County for use of the Public Rights-of-
Way pursuant to this Agreement, the Franchisee shall pay to the County or designated state
agency or authority, on a quarterly basis, a Franchise fee of five percent (5%) of Gross Revenue.
Such payments shall be made no later than thirty (30) days following the end of each calendar
quarter.
(b) Supporting Information: Each Franchise fee payment shall be submitted with
supporting detail, certified by the Franchisee as correct. The County shall have the right to
require further supporting information.
(c) Late Payments: In the event any Franchise fee payment or recomputation amount
is not made on or before the required date, the Franchisee shall pay liquidated damages as
specified in Section 11(c)(I) for failure to render payments, plus interest charges computed from
such due date, at an annual rate equal to the commercial prime interest rate of the County1s
22
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primary depository bank during the period such unpaid amount is owed, in addition to the
Franchise fee amount originall y owed.
(d) Audit
(1) The County shall have the right to inspect and copy records and the rights
to audit and to recompute any amounts determined to be payable under this Agreement, whether
the records are held by the Franchisee, an Affiliate, or any other entity that collects or receives
funds related to the Franchisee's operation in the County, including, by way of illustration and
not limitation, any entity that sells advertising on the Franchisee's behalf.
(2) The Franchisee shall be responsible for providing to the County all records
necessary to confirm the accurate payment of Franchise fees, without regard to by whom they are
held. The Franchisee shall maintain such records for the term of its Franchise Agreement, and
any renewals or extensions thereof.
(3) The County's audit expenses shall be borne by the County unless the audit
discloses an underpayment equal to more than five percent (50/0) of the amount due, in which
case the costs of the audit shall be borne by the Franchisee as a cost incidental to the enforcement
of the Franchise. Any additional amounts due to the County as a result of the audit shall be paid
within thirty (30) days following written notice to the Franchisee by the County of the
underpayment, which notice shall include a copy of the audit report. If recomputation results in
additional revenue to be paid to the County, such amount shall be subject to interest as specified
in Section 8(c).
(e) No Limitation on Taxing Authority
(1) Nothing in this Agreement shall be construed to limit any authority of the
County to impose any tax, fee, or assessment of general applicability. By way of illustration and
not limitation, to the extent permitted by applicable law, the County may impose a tax, fee, or
23
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other assessment on any person (other than the Franchisee) with respect to Cable Service or other
communications service provided by such person over a Cable System for which charges are
assessed to Subscribers but not received by the Franchisee.
(2) The Franchise fee payments required by this section shall be in addition to
any and all taxes, fees or charges which the Franchisee shall be required to pay to the County or
to any state or federal agency or authority, except to the extent that such taxes, fees or charges
must be considered Franchise fees pursuant to 47 V.S.C. ~ 542(g).
([) Franchisee shall pay County a PEG Capital Grant surcharge of one and one half
percent (1.5%) of Franchise's Gross Revenue.
9. CUSTOMER SERVICE
Franchisee shall comply with the Customer Service Standards set forth in Exhibit B.
10. INSURANCE, SURETY, AND INDEMNIFICATION
(a) Insurance Required
(1) The Franchisee shall maintain at all times liability insurance as required by the
Cable Ordinance.
(2) The Franchisee's insurance shall include contractual liability insurance
applicable to the Franchisee's obligations under Section 10(e) below (indemnification).
(b) Policies A vailable for Review: All insurance policies shall be available for review
by the County, and the Franchisee shall keep on file with the County certificates of insurance.
(c) Indemnification: The Franchisee shall defend, indemnify and save harmless the
County, its officers, boards, commissions, agents and employees pursuant to the Cable
Ordinance.
24
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(d) No Limit of Liability: neither the provisions of this Section or any damages
recovered by the County shall be construed to limit the liability of the Franchisee for damages
under the Franchise.
11. PERFORMANCE GUARANTEES AND REMEDIES
(a) Bond
(1) The Franchisee shall obtain and maintain during the entire term of the
Franchise, and any renewal or extensions thereof, an irrevocable bond from a financial institution
licensed to do business in Virginia in the amount of twenty thousand dollars ($20,000), to ensure
the Franchisee's faithful performance of its obligations.
(2) The Franchisee shall obtain the reasonable approval of the County for the
language of the bond before it is obtained. The Franchisee shall file with the County a complete
copy of the bond (including all terms and conditions applying to the bond or to draws upon it)
prior to its effective date, and keep such copy current with respect to any changes over the life of
the Franchise.
(3) The bond shall not contain language requiring that in the event of any
default a notice to the surety must be given within a specified period of time.
(4) The bond shaH contain language ensuring that it cannot be canceled, or
allowed to lapse, until sixty (60) days after receipt by the County, by certified mail, return receipt
requested, of a written notice from the issuer of intent to cancel or not to renew.
(5) No later than thirty (30) days after mailing of notification to the
Franchisee by certified mail, return receipt requested, of a withdrawal from the bond, the
Franchisee shall restore the bond to the total amount specified herein.
25
000003
(b) Remedies: In addition to any other remedies available at law or equity, the
County may apply anyone or a combination of the following remedies in the event the
Franchisee violates this Franchise Agreement or applicable state or federal law:
(1) Apply any remedy provided for in this Agreement.
(2) Revoke the Franchise pursuant to the procedures specified in this Agreement.
(3) Impose penalties available under applicable state and local laws for violation
of County ordinances.
(4) In addition to or instead of any other remedy, seek legal or equitable relief
from any court of competent jurisdiction.
(5) Any action, proceeding or exercise of a right by the County under this
section does not constitute an election of remedies or a waiver of any other right the County may
have, including the right to seek specific performance of a Franchise obligation, except that the
County's election of liquidated damages shall take the place of any right to obtain actual
damages over and above the payment of any amounts otherwise due.
(c) Liquidated Damages
(1) Because the Franchisee's failure to comply with provisions of the Franchise
and this Franchise Agreement will result in injury to the County, and because it is and will be
impracticable to determine the actual amount of such damage in the event of delay or
nonperformance, the County and the Franchisee agree to the following liquidated damages for
the following violations of the Franchise and of this Agreement.
Breach
Liquidated Damages
26
OOO-__~_'PJ.'"\
. V~;J
Breach
(A) Failure to comply with PEG
Access requirements
(B) Failure to render Franchise Fee
payments due to the County
(C) Failure to supply information,
reports, or filings lawfully
required
(D) Violation of Customer Service
Standards
Liquidated Damages
$400 for each violation for each day the
violation continues in addition to any
monetary payment due
The legal rate of interest set forth at g 6.1-
330.53 of the Code of Virginia (currently,
six percent (6%) per annum).
$400 for each violation for each day the
violation continues (after Franchisee is
afforded a ten (10) business day
opportunity notice to cure).
$400 for each violation for each day a
violation continues after 10 day
opportunity to cure.
(2) For consumer protection standards with which compliance is measured on
a quarterly basis, liquidated damages shall be assessed as follows:
(A) Quarterly measuring periods shall be January 1 through March 31,
through December 31.
April 1 through June 30, July 1 through September 30, and October 1
(B) If the Franchisee does not meet the prescribed standard in a given
quarterly measuring period, the Franchisee shall be liable for liquidated
damages in the following amounts: $500 for each quarter in which such
standards were not met if the failure was by less than five percent (5%);
$1,000 for each quarter in which such standards were not met if the failure
was by five percent (5%) or more but less than fifteen (15%); and $2,000
fifteen (15%) or more.
for each quarter in which such standards were not met if the failure was by
27
OOOOJ::'
(3) Payment by the Franchisee of liquidated damages shall be due thirty (30)
days after the date of the County's notice assessing such damages pursuant to applicable
law. If the Franchisee does not make payment within that period, the County may
withdraw from the Franchisee's bond the amount assessed, pursuant to applicable law.
(d) Revocation or Termination of Franchise
(1) Upon completion of the term of the Franchise, if a new, extended, or
renewed Franchise is not granted to the Franchisee by the County, the Franchisee's right
to occupy the Public Rights-of-Way shall terminate, subject to applicable federal or state
law.
(2) The County shall have the right to revoke the Franchise for any material
breach of this Agreement or material violation of the Cable Ordinance.
(3) To revoke the Franchise pursuant to Section 8(e)(2), the County shall give
the Franchisee written notice of the default in its petformance. If within thirty (30) calendar days
following such written notice from the County to the Franchisee, or such other period as the
Franchise Agreement shall require or the Franchisee and the County shall agree, the Franchisee
has not taken corrective action to the satisfaction of the County, the County may give written
notice to the Franchisee of its intent to revoke the Franchise, stating its reasons; provided that no
opportunity to cure shall be provided where the Franchisee is shown to have defrauded or
attempted to defraud the County or its Subscribers.
(4) Prior to revoking the Franchise, the County shall hold a public hearing, on
thirty (30) calendar days' notice, at which time the Franchisee and the public shall be given an
opportunity to be heard. Following the public hearing, the County may determine whether to
revoke the Franchise based on the information presented at the hearing, and other information of
record, or, where applicable, grant additional time to the Franchisee to affect any cure. If the
28
OOOOJ~
County determines to revoke the Franchise, it shall issue a written decision setting forth the
reasons for its decision. A copy of such decision shall be transmitted to the Franchisee.
(5) If the County revokes the Franchise, or if for any other reason the
Franchise terminates, the following procedures and rights are effective: The County may require
the former Franchisee to remove its facilities and equipment at the former Franchisee's expense
and restore affected sites as required by applicable law, or permit the former Franchisee to
abandon such facilities in place, unless the Franchisee sells its facilities and equipment to an
entity that is granted a franchise by the County. If the former Franchisee fails to remove its
facilities within a reasonable period of time, the County may have the removal done at the
former Franchisee's and/or surety's expense.
(e) Rights Cumulative: The rights reserved to the County herein are in addition to all
other rights of the County, whether reserved herein or authorized by applicable law. No action,
proceeding, or exercise of a right with respect to the letter of credit will affect any other right the
County may have. Neither the bond, nor the receipt of any damages recovered by the County
thereunder, shall be construed to excuse faithful performance by the Franchisee or limit the
liability of the Franchisee under the terms of its Franchise for damages, either to the full amount
of the bond or otherwise.
12. MISCELLANEOUS PROVISIONS
(a) Binding Acceptance: This Agreement shall bind and benefit the parties hereto
and their respective heirs, beneficiaries, administrators, executors, receivers, trustees, and the
promises and obligations herein shall survive the expiration date hereof.
(b) Severability
29
0000:)3
(1) If any term, condition, or provision of this Agreement shall, to any extent,
be held to be invalid or unenforceable, the remainder hereof shall be valid in all other respects
and continue to be effective. In the event of a subsequent change in applicable law so that the
provision which had been held invalid is no longer invalid, said provision shall thereupon return
to full force and effect without further action by the County and shall thereafter be binding on the
Franchisee and the County.
(2) If the Franchisee believes that the terms of the Franchise or any County
law or regulation conflict with any state or federal law or regulation, the Franchisee shall notify
the County Manager immediately upon learning of the conflict.
(c) Compliance with Federal and State Laws: The Franchisee shall comply with all
applicable federal, state, and local laws and regulations.
(d) Each Party Bears Its Own Costs: Unless otherwise expressly provided in this
Agreement, all acts that the Franchisee is required to perform must be petformed at the
Franchisee's own expense. Unless otherwise expressly provided in this Agreement, all acts that
the County is required to petform must be performed at the County's own expense.
(e) Force Majeure: The Franchisee shall not be deemed in default of provisions of
this Agreement or applicable law where such default is due to force majeure, which shall mean
an event or events reasonably beyond the ability of the Franchisee to anticipate and control,
including, but not limited to, acts of God, incidences of terrorism, war or riots, labor strikes or
civil disturbances, floods, earthquakes, fire, explosions, epidemics, hurricanes, tornadoes,
governmental actions and restrictions, work delays caused by waiting for utility providers to
service or monitor or provide access to utility poles to which the Franchisee's facilities are
attached or to be attached or conduits in which the Franchisee's facilities are located or to be
30
OOOOJ.,l
located, and unavailability of materials or qualified labor to petform the work necessary;
provided that the Franchisee takes immediate and diligent steps to bring itself back into
compliance and to comply as soon as possible under the circumstances with the Franchise
without unduly endangering the health, safety, and integrity of the Franchisee's employees or
property, or the health, safety, and integrity of the public, Public Rights-of-Way, public property,
or private property.
(t) Third Party Beneficiaries: The County and the Franchisee acknowledge and agree
that no one is a third-party beneficiary of this Agreement.
(g) No Evasion: The Franchisee shall not take any action to evade any provision of
this Agreement or the Cable Ordinance. This provision shall be read to prohibit, among other
things, the Franchisee from requiring any Subscriber to waive any right (including without
limitation privacy rights) as a condition of obtaining service.
(h) Governing Law: This Franchise Agreement shall be governed in all respects by the
law of the Commonwealth of Virginia.
(i) Notices: Unless otherwise expressly stated herein, notices required under this
Franchise Agreement shall be mailed first class, postage prepaid, to the addressees below. Each
party may change its designee by providing written notice to the other party.
(1) Notices to the Franchisee shall be mailed to:
Cavalier IP TV, LLC
2134 W. Laburnum Avenue
Richmond, VA 23227
Attn.: Brad Evans, CEO
with a copy to:
Cavalier IP TV, LLC
2134 W. Laburnum Avenue
Richmond, VA 23227
31
uvOOJ~
Attn.: General Counsel
Notices to the County shall be mailed to:
County of Chesterfield, Virginia
9901 Lori Road, Room 505
Chestetfield, Virginia 23832
Attn: County Administrator
(2) The Franchisee shall at all times keep the County advised as to which
individual(s) are authorized to act on behalf of the Franchisee and whose acts will be considered
to bind the Franchisee.
(j) Time of Essence: In determining whether the Franchisee has substantially
complied with this Franchise Agreement, the parties agree that time is of the essence.
(k) Captions and References: The captions and headings of sections throughout this
Agreement are intended solely to facilitate reading and reference to the sections and provisions
of this Agreement. Such captions shall not affect the meaning or interpretation of this
Agreement.
(m) Understanding and Consent: This Agreement is freely and voluntarily given by
each of the parties, without any duress or coercion, and after each party has consulted with its
counsel. Each party and its counsel have participated fully in the review and revision of this
Agreement, and any rule of construction to the effect that ambiguities are to be resolved against
the drafting party shall not apply in interpreting this Agreement. Each party hereto has carefully
and completely read all of the terms and provisions of this Agreement, and acknowledges that, to
the best of its knowledge, each provision is lawful and enforceable.
32
.......... ,''} 0' O,...~.~
OV. -~v
AGREED TO THIS
DAY OF
ATTEST:
Clerk
APPROVED AS TO FORM:
Michael S. J. Chernau
Senior Assistant County Attorney
County of Chesterfield,
a political subdivision of the
Commonwealth of Virginia
By:
Lane B. Ramsey
County Administrator
CAVALIER IP TV, LLC,
a Delaware limited liability company
By:
Its:
33
, 2006.
0000:)7
EXHIBIT A
INITIAL SERVICE AREAS
OOOO~3
EXHIBIT B
CUSTOMER SERVICE STANDARDS
1. Customer service - Generally.
(a) These standards sets forth minimum customer service standards that a franchisee must
satisfy.
(b) Each franchisee shall maintain an office at a convenient location in the County that
shall be open during normal business hours to allow subscribers to request service, pay bills, and
conduct other business.
2. Telephone answering.
(a) Trained company representatives shall be available to respond to customer telephone
inquiries at any time day or night.
(b) A franchisee shall use its best efforts to comply with the following standards. A
franchisee shall not be subject to liquidated damages for noncompliance with these standards if,
under normal operating conditions, the standards are met at least ninety percent (90%) of the
time, measured quarterly. For purposes of this calculation and all pertinent reports, a franchisee
may not omit data for conditions other then normal operating conditions unless the franchisee
has explained to the county the time period and the conditions involved, and the county has
approved that classification.
(1) Telephone answering time shall not exceed thirty (30) seconds, and the time to
transfer the call to a customer service representative (including hold time) shall
not exceed an additional thirty (30) seconds.
(2) A customer will receive a busy signal less than three percent (30/0) of the time.
(c) A franchisee shall obtain and maintain sufficient telephone lines and staffing to meet
the requirements of this article. A franchisee shall not block incoming calls or otherwise use
equipment or procedures that would result in an inaccurate account of all calls made to the
franchisee; any such practice shall constitute fraud and shall be an independent violation of the
customer service standards.
(d) At least one person in responsible charge of a franchisee's operations shall be
available by local telephone during such hours as the business office is closed, and the telephone
2
0000:):)
number of such person shall be supplied in advance to the [title of Locality's administrator] and
to the County's police and fire divisions.
3. Installations and service calls.
(a) A franchisee shall respond to service calls and complaints promptly. A franchisee
shall use its best efforts to comply with the following standards. A franchisee shall not be
subject to liquidated damages for noncompliance with these standards if, under normal operating
conditions, the standards are met at least ninety-five percent (95%) of the time, measured
quarterly.
(1) A franchisee shall commence repairs for service interruptions affecting more than
one hundred (100) subscribers within two (2) hours after the franchisee becomes
aware of the interruption, including Saturdays, Sundays, and legal holidays.
(2) A franchisee shall commence repairs for all other service interruptions within
twenty-four (24) hours after the franchisee becomes aware of the interruption,
including Saturdays, Sundays, and legal holidays.
(3) A franchisee shall commence work on all requests for service other than service
interruptions by the next business day after it receives the request for service or
otherwise becomes aware of the need for service.
(b) All service for which a completion time is not otherwise specified must be completed
within three (3) days from the date of the initial request, unless, for reasons beyond the
franchisee's control, the work could not be completed in those time periods even with the
exercise of all due diligence, in which case the franchisee shall complete the work in the shortest
time possible. The failure of a franchisee to hire sufficient staff or to properly train its staff shall
not justify a franchisee's failure to comply with this provision.
(c) The franchisee shall investigate subscriber complaints referred by the County within
five (5) business days. The franchisee shall notify the County of those matters that necessitate an
excess of five (5) business days to resolve, but those matters must be resolved within fifteen (15)
days of the initial complaint. The County may require reasonable documentation to be provided
by the franchisee to substantiate the request for additional time to resolve the problem. For
purposes of this Section, "resolve" means that the franchisee shall perform those actions, which,
in the normal course of business, are necessary to investigate the Customer's complaint and
advise the Customer of the results of that investigation.
(d) Appropriate records shall be made of service calls, showing when and what corrective
action was completed. Such records shall be available to the county during normal business
hours and retained for not less than three (3) years.
(e) A franchisee shall perform service calls, installations, and disconnects at least from 8
a.m. to 6 p.m. Monday through Friday and 8 a.m. to 5 p.m. Saturday. In addition, maintenance
service capability enabling the prompt location and correction of major system malfunctions
3
0001.00
shall be available seven (7) days a week, twenty-four (24) hours a day, including Saturdays,
Sundays, and holidays.
(f) The appointment window for installations, service calls, and other installation
activities shall be either a specific time or, at maximum, a four (4)hour time block during the
time from 8 a.m. to 6 p.m. Monday through Friday and 8 a.m. to 5 p.m. Saturday. Where a
subscriber is unable to arrange for a service call or installation during that period, a franchisee
shall also schedule service and installation calls at reasonable times outside that period.
(g) A franchisee may not cancel an appointment with a subscriber after 6 p.m. on the
business day preceding the appointment, unless the appointment is for a Monday, in which case
the franchisee may not cancel after 5 p.m. on Saturday. If a franchisee's representative is running
late for an appointment with a subscriber and will not be able to keep the appointment as
scheduled, the subscriber will be contacted, and the appointment rescheduled, as necessary, at a
time which is reasonably convenient for the subscriber.
(h) A franchisee shall afford subscribers a three (3)-day right of rescission for ordering
service over the cable system, except that such right of rescission shall end upon initiation of
installation, whether physically or electronically, on the subscriber's premises or upon provision
of service to the subscriber.
(i) Under normal operating conditions, billing inquiries and requests for service, repair,
and maintenance not involving service interruptions must be acknowledged by a trained
customer service representative within twenty-four (24) hours, or prior to the end of the next
business day, whichever is earlier. A franchisee shall respond to all other inquiries within five
(5) business days of the inquiry.
(j) Except as federal law may specifically require, no charge shall be made to the
subscriber for repairs or maintenance of franchisee-owned equipment or facilities, except for the
cost of repairs to the franchisee's equipment or facilities where it can be shown that the
equipment or facility was damaged by a subscriber.
(k) With regard to mobility-limited subscribers, upon subscriber request, a franchisee
shall arrange for pickup and/or replacement of converters or other franchisee equipment at the
subscriber's address or by a satisfactory equivalent (such as the provision of a postage-prepaid
mailer).
(1) All personnel, agents and representatives of a franchisee, including subcontractors that
have occasion to deal directly with subscribers in the field shall carry photo identification
badges, to be displayed upon request, when acting on behalf of the franchisee.
(m) A franchisee shall provide advance notice, in light of the circumstances, prior to
entry whenever desiring to enter any private property within the county. Work performed in
easements and rights-of-way during system outage periods is exempted.
4
000:10:1.
4. Notice.
(a) When a subscriber is connected or reconnected to a cable system, and at any time
upon request, the franchisee shall provide each subscriber with written information concerning
the following. Copies of all such materials provided to subscribers shall also be provided to the
County.
(1) a written description of products and services offered, including a schedule of
rates and charges, a list of channel positions, and a description of programming
services, options, and conditions;
(2) a written description of the franchisee's installation and service maintenance
policies, delinquent subscriber disconnect and reconnect procedures, and any
other of its policies applicable to its subscribers;
(3) notice regarding subscribers' privacy rights pursuant to 47 V.S.C. S 551;
(4) notice regarding subscribers' rights relating to home wiring.
(b) The franchisee shall provide to all subscribers and to the County at least thirty (30)
days' written notice before the implementation of any change in rates, services, channel
positions, business hours, or legal holidays. Such notice shall state the precise amount of any
rate change and briefly explain in accurate and readily understandable fashion the cause of the
rate change (e.g., inflation, changes in external costs or the addition/deletion of channels). When
the change involves the addition or deletion of channels, each channel added or deleted must be
separately identified.
(c) All franchisee promotional materials, announcements, and advertising of residential
cable service to subscribers and the general public, where price information is listed in any
manner, shall clearly and accurately disclose price terms. In the case of pay-per-view or pay-
per-event programming, all promotional materials must clearly and accurately disclose price
terms and in the case of telephone orders, a franchisee shall take appropriate steps to ensure that
price terms are clearly and accurately disclosed to potential customers before the order is
accepted.
5. Billing.
(a) Bills shall be clear, concise, and understandable, and shall not be such as to mislead a
reasonable subscriber as to any matter reflected on the bill. Bills must be fully itemized with
itemizations including, but not limited to, basic and premium service charges and equipment
charges. Bills shall clearly delineate all activity during the billing period, including optional
charges, rebates, and credits.
(b) Refund checks or credits to subscribers shall be issued promptly, but no later than the
5
0001.,C~
later of-
(1) the subscriber's next billing cycle, or thirty (30) days, following resolution of the
refund request, whichever is earlier; or
(2) the return of all equipment supplied by the franchisee, if service is terminated.
(c) A franchisee's first billing statement after a new installation or service change shall be
prorated as appropriate and shall reflect any security deposit.
(d) Credits
(1) The account of any subscriber shall be credited a prorated share of the
monthly charge for service, upon the subscriber's reasonably prompt request,
whenever:
(A) the subscriber is without service for a period that exceeds twelve
(12) hours during any twenty-four (24) -hour period; or
(B) service is substantially impaired for any reason for a period that
exceeds twelve (12) hours during any twenty-four (24) -hour period.
(2) The credits required under subsection (d)(l) shall not apply if:
(A) it can be documented that a subscriber seeks a refund for an outage
or impairment that the subscriber caused; or
(B) a planned outage occurred between the hours of 12:00 midnight
and 6:00 a.m.
(3) Credits for service shall be issued no later than the subscriber's next billing
cycle following the determination that a credit is warranted.
(e) No charge may be made for any service or product that the subscriber has not
affirmatively indicated it wishes to receive. Payment of the regular monthly bill does not in and
of itself constitute such an affirmative indication.
6. Disconnection.
(a) Any security deposit and/or other funds due the subscriber shall be refunded on
disconnected accounts after any customer premises equipment provided by the franchisee has
been recovered by the franchisee. The refund must be made within thirty (30) days or by the end
of the next billing cycle, whichever is earlier, from the date disconnection was requested (or, if
later, the date on which any customer premises equipment provided by the franchisee is
returned).
(b) A franchisee shall provide at least three (3) days' written notice prior to
6
000:1.03
discontinuance of service due to nonpayment and shall not terminate for nonpayment where the
payment relates to service not yet provided. Where a franchisee has improperly discontinued
service, it shall provide free reconnection.
(c) A franchisee may immediately disconnect a subscriber if the subscriber is damaging
or destroying the franchisee's cable system or equipment. After disconnection, the franchisee
shall restore service after the subscriber provides adequate assurance that it has ceased the
practices that led to disconnection, and paid all proper fees and charges, including any reconnect
fees and amounts owed the franchisee for damage to its cable system or equipment.
(d) A franchisee may also disconnect a subscriber that causes signal leakage in excess of
federal limits. Disconnection may be effected after five (5) days' written notice to the subscriber,
if the subscriber fails to take steps to correct the problem. Alternatively, a franchisee may
disconnect a subscriber without notice where signal leakage is detected originating from the
subscriber's premises in excess of federal limits, provided that the franchisee shall immediately
notify the subscriber of the problem and, once the problem is corrected, reconnect the subscriber.
7. Customer service - Other.
A franchisee shall keep such records as are necessary to show compliance with these
customer service standards and FCC customer service standards.
7
/"\ ^.Ct.\...tp. ,...... .."
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i~iclJmonb Qtimes-lllispatclJ
Advertising Affidavit
CO OF CHESTERFLD BRD OF SUPVSR
ATTN MRS LISA ELKO
BOARD OF SUPERVISORS
POBOX 40
CHESTERFIELD, VA 23832-0040
I Account Number I
3013889
P.O Box 85333
Richmond, Virginia 23293-0001
(804) 649-6208
Date
October 17,2006
Date
Category
Description
Ad Size Total Cost
2 x 23L______ ~45~
10/17/2006
Meetings-Events
A TT ACH
." T AJ(E NOTICE
Take notice that the Board of Supervisors of
Chesterfield County, Virginia. at an adjourned
. meeting on October 25, 2006 at 7:00 p.m. in the
~"',,, County Public Meeting Room at the Ches~erfleld
Qn ,.' Administration Building, Route 10 and Lon Road,
lilt ; Chesterfield, Virginia. will hold a public hea'ring
where persons may appear and present their
.- , 0 views concerning:
A cable franchise agreement between the County
~" . and Cavalier Telephone and TV.
"" ., If further Information Is'desired, please contact
the County Attorney's Offle:e, at 748-1491 be-
tween the hours of 8:30 a.% and 5:00 p.m.. Mon-
day through Friday. ;~ . .
The hearing is held at' a pUblic facility. designed
,I' to be accessible to persons w.ith disabilities. Any
persons with questions on the accessibility of the
facility or the need for reasonable accommoda-
tons should contact Usa Elko, Clerk to the Board,
-".., at 748-1200. Persons needing Interpreter serv-
Ices for the deaf must notifY the Clerk to the
Board.no later than Friday, October 20, 2006.
,...,
Trustee Sales
TAKE NOTICE Take notice.that the Board 0
Media General Operations, Inc.
Publisher of the
Richmond Times-Dispatch
This is to certify that the attached TAKE NOTICE Take notice twas
published by the Richmond Times-Dispatch, Inc. in the City of
Richmond, State of Virginia, on the following dates:
10/17/2006
The First insertion being given... 10/17/2006
Newspaper reference: 0000073217
Sworn to and subscribed before me this
U~J 8-1 ({J~
~~~bw
Notary Public
State of Virginia
City of Richmond
My Commission expires
KIMBERLY HARRIS
NOTARY PUBLIC
COMMONWEALTH OF VIRGINIA
MY COMM. EXPS. JAN. 31, 2009
THIS IS NOT A BILL. PLEASE PAY FROM INVOICE. THANK YOU
G~.
~~),
~~~
CHESTERFIELD COUNTY
BOARD OF SUPERVISORS
AGENDA
Page 1 of 1
Meeting Date: October 25,2006
Item Number: 19.
Subiect:
Adjournment and Notice of Next Scheduled Meeting of the Board of
Supervisors
County Administratorls Comments:
County Administrator:
~
Board Action Reauested:
Summary of Information:
Motion of adjournment and notice of a regularly scheduled meeting to be
held on November 8 at 4:00 p.m.
Preparer: Lisa Elko
Title: Clerk to the Board
Attachments:
DYes
.NO
#
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